Job title: Sales Manager
Job type: Permanent
Emp type: Full-time
Skills: sales
Salary type: Annual
Salary: GBP £35,000.00
Location: York, UK
Job ID: 63892

Job Description

Sales Manager

Overview

We are seeking a dynamic and engaging Sales Manager to lead, manage, and develop this Sales team. The ideal candidate will be responsible for maximizing the conversion rate of every telephone enquiry while ensuring a world-class level of customer experience. If you are driven, customer-focused, and have a proven track record of achieving sales targets in a contact centre environment, we want to hear from you.

Benefits

  • Salary £35,000
  • Full-time 9-5.30pm ( may include 1 in 4 weekends) 
  • Comprehensive health benefits
  • Employee discounts
  • Excellent working environment

Responsibilities

  • Lead, manage, and develop the Sales team to deliver their accountabilities and responsibilities.
  • Build and improve capability and motivation within the team through coaching, feedback, and empowerment.
  • Drive a performance and customer-focused culture within the team, putting the customer at the heart of everything we do.
  • Create and drive a high-performing, motivational sales environment, ensuring the team is energised to achieve their targets and deliver a great customer experience.
  • Collaborate with teams across the business to ensure operational excellence and the delivery of an exceptional customer experience.
  • Manage and foster relationships with suppliers and third parties.
  • Ensure the accuracy and efficiency of the team’s output and performance.
  • Provide accurate and timely reporting to support stakeholders in making data-driven decisions.
  • Make improvements to the parts the team plays in the customer journey.
  • Be part of the on-call team on a rota basis.

Qualifications

  • Proven experience of leading teams to achieve sales targets in a contact centre environment.
  • Proven experience of improving the customer experience.
  • Driven to achieve sales targets and able to motivate others to achieve.
  • A customer-first mentality with the ability to inspire this within their team and across the business.
  • A resilient, positive, and personable approach.
  • A calm and confident approach to problem-solving.
  • Empathy – able to put themselves in the customers’ shoes.
  • Experience of building strong relationships with suppliers and third parties.
  • Able to balance ‘people’ and ‘performance’.- Strong written and verbal skills.

If you are ready to take on this exciting opportunity and contribute to a positive culture, apply now to join our team!

 

We receive multiple applications for each role and we do our very best to ensure that you receive a response.  We will either email to let you know that your application is unsuccessful, let you know that we are adding you to our database for future roles or we will contact you to discuss the role applied for.  If you have not heard from us within a week it is likely you have not been shortlisted.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

 

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