You may not have heard of Stage One, but we can guarantee you will have seen our work. From the set of TV show The Voice, to the Eurovision Song Contest stage, and even the set for Ed Sheeran’s

Mathematics Tour and the 2012 Olympic Cauldron we produce work that is seen all over the world.

We are a creative construction and manufacturing company and are responsible for delivering some of the most iconic projects in recent times.

We are a multi-disciplined manufacturer spread over 12,000sqm of estate, with four facilities that house engineering, fabrication, woodwork, finishing and specialist manufacturing.

Project Coordinator The Role: The Project Coordinator will be responsible for supporting Project Managers from booking crew, accommodation and travel for projects, managing the project and site files, and maintaining information within the projects database. This is a fast-paced role and is key to ensure project delivery in accordance with company standards.

Salary: Up to £31,000 per annum

Hours of Work: 8am – 5pm, Monday to Friday, with overtime as required Flexibility around working hours can be discussed.

Location: Tockwith, York, with site work as required (worldwide)

Project Coordinator Key Responsibilities:

Responsible for checking availability & booking crew, accommodation and travel arrangements for projects. This includes, but is not limited to, hire cars, trains, flights and visas.

Manage and Maintain Crew Planners in Teams/Excel ensuring they are kept up to date with Crew Changes.

Responsible for raising purchase orders for onsite crew, travel and accommodation; making sure these are raised in accordance with Company procedures.

Manage the co-ordination, movement and welfare of all Stage One on site crew and freelancers.

Support and liaise with Project Managers to ensure the smooth day to day running of projects.

To be contactable out of hours, when projects are on site.

Uphold the duty of care for all Stage One crew whilst projects are onsite.

Project Coordinator [ CONTINUED ]

Key Responsibilities: Manage the preparation of Project & Site Files in accordance with Stage One procedures.

Maintain the internal project planner in accordance with ‘actual’ Stage One projects – namely, key personnel & critical dates.

Ensure all required documentation, including ID and accreditation is in place and recorded with regards to both freelances and Stage One crew.

Process and Approve Freelance Site/Workshop Invoices.

To keep all project information updated on the Stage One server, to assist with the communication of key project information.

Assist in the coordination of tasks and commitments of the Project Management Team.

Person Specification Qualifications: ESSENTIAL:

A general education to include 5 GCSE passes at Grade C or above (including Maths and English), or an equivalent educational qualification, or relevant experience.

Personal Attributes: ESSENTIAL:

Positive attitude to work Drive, enthusiasm and commitment Highly organised and able to work flexibly, under pressure and to tight deadlines Professional approach with colleagues and clients Enthusiasm to support other areas of the department as required Has the willingness to adopt new ways of working and to make improvements.

Person Specification [ CONTINUED ]

Skills, Experience, Abilities & Competencies: ESSENTIAL:

Demonstrable experience within a coordination/ logistics / administration role. Planning and logistical experience. Strong problem-solving skills. Proactive, organised and methodical approach to work. Ability to communicate effectively with a wide range of people, both verbally and in written communication. Ability to effectively organise and prioritise own work and follow procedures in order to produce work to a high standard, to required deadlines. Experience with Microsoft Word, Excel and Outlook.

Interested? If you would like to apply,

please send your CV and covering letter to recruitment@stageone.co.uk

New Business Team Member

Issue No: 2 Date: 17.03.2023

Confidentiality level: Confidential

*Ref – New Business Team Member Job Description Uncontrolled when printed.

Last reviewed by Maxine Baines

Page 1 of 2

Detail

Job Title NEW BUSINESS TEAM MEMBER

Reporting to Sales & Operations Manager

Department New Business Team

Main Purpose

To generate high-quality new business opportunities by engaging prospective customers through outbound activity, identifying their needs, and securing qualified appointments for the Business Development Managers. The role focuses on creating early pipeline, opening conversations within target accounts, and ensuring a consistent flow of well-qualified leads into the sales process.

Duties & Responsibilities

• Cold calling prospects & cancelled customers

• Qualifying new leads

• Actively pursuing dormant prospects

• Identifying opportunities by profiling potential clients using fact finding techniques

• Establishing decision makers

• Building and managing own pipeline • Communicating with the BDM’s

• Enter and update leads and opportunities in the database

• Booking qualified meetings for the BDM’s

• Maintaining accurate records and future expiries to maximise pipeline

Skills

• Proven experience in telesales or outbound lead generation.

• Energetic, proactive mindset with a strong drive to achieve targets.

• Collaborative approach suited to a fast-paced, sales-oriented environment.

• Self-motivated, confident, and comfortable taking initiative. • Skilled at identifying and developing new opportunities

through questioning and insight.

• Strong organisational and time-management capabilities.

• Confident communicating with senior stakeholders in mid- market and enterprise organisations.

• High call resilience with the ability to handle objections and maintain momentum.

• Clear and persuasive communication style, both verbal and written.

• Comfortable using CRM platforms and sales tools to manage pipelines and activity.

• Able to quickly grasp technical concepts related to telecoms

and managed services and translate them into business value.

New Business Team Member

Issue No: 2 Date: 17.03.2023

Confidentiality level: Confidential

*Ref – New Business Team Member Job Description Uncontrolled when printed.

Last reviewed by Maxine Baines

Page 2 of 2

Salary • £26,800

Hours of work

• Monday to Friday, 9:00 to 5:00

Benefits

• 20 days holiday initially, increasing each year by one day to a maximum of 30 days.

• Bank holidays in addition to holiday allowance

• On site parking

• Workplace pension

• Attendance bonus • Company bonus

• Bupa Employee Assistance Programme

• Birthday Gift Voucher • Long Service Vouchers

• Free EV Charging

• Challenger clothing

• & more!

Job Description

Transport Executive - Rail

Transport Executive - Rail Page 1 of 3

Department: Flights & Rail Date Created: January 2026

Reports To: Flights & Rail Manager Direct Reports: None

The purpose of your role is to:

Work within the Transport team to ensure a robust process is in place for all tasks, providing strong support to the team in confirming and coordinating all rail arrangements. You will collaborate closely with other departments to ensure that all onward ground arrangements align accurately with rail schedules, delivering a seamless and high‑quality experience for all potential and existing customers. All duties must be completed within SLA and KPI expectations to maintain first‑rate customer service.

In this role you are accountable for:

1. Confirming arrangements for all rail journeys in your dedicated areas of responsibility within strict deadlines, ensuring the team is fully supported throughout the process.

2. Responding swiftly to availability issues and identifying suitable alternative arrangements while keeping all stakeholders informed.

3. Proactively managing travel disruption to ensure customers reach their intended destinations while maintaining a high level of customer experience.

4. Establishing and maintaining direct relationships with suppliers relating to the brand, with full training and ongoing support provided.

5. Working collaboratively with internal teams to ensure all ground arrangements, such as transfers and regional connections, are fully aligned with rail timings.

Your key responsibilities are to:

a) Communicate effectively and efficiently with suppliers, tour managers, and internal departments to ensure all rail and ground arrangements deliver the highest standard of service to customers. b) Work within the Transport team to maintain strong processes, supporting colleagues to ensure all rail arrangements are completed accurately, on time, and in line with SLA and KPI expectations. c) Ensure all elements of the customer journey including rail, ground arrangements, and any related services, are delivered to a high standard and in line with scheduled timings. d) Work as part of a wider team to deliver the service and undertake any task required to achieve company, team, and individual performance objectives. e) Liaise closely with other teams across the business to ensure a seamless tour experience, particularly where ground arrangements must be planned in alignment with rail schedules, and respond to queries relating to these services. f) Respond to customer requests to amend their holiday within strict timescales while maintaining excellent customer service standards. g) Carry out any other duties reasonably expected of the role.

Job Description

Transport Executive - Rail

Transport Executive - Rail Page 2 of 3

The characteristics required to be successful are:

We require people who want to be the best. Wanting to be the best is not good enough though – you

must also have the skills, attitude and energy to help us achieve our goals. How you contribute to our

positive culture and how you feel about your role is hugely important to us.

In addition to the above, this role also requires you to have the following:

• Proven experience of working in a high volume and fast paced customer focused environment with a strong emphasis on customer service

• Able to work under pressure to meet strict deadlines whilst exhibiting excellent attention to detail

• Strong interest in travel with good geographical knowledge

• A strong team player

• Capable of following written and verbal instructions and possess a clear and concise approach in verbal and written communication

• Excellent written English and numeracy skills

• Possess a methodical and organised approach to work, both individually and as part of a team

Job Description

Transport Executive - Rail

Transport Executive - Rail Page 3 of 3

• Proven experience of working in a high volume and fast paced customer focused environment with a

strong emphasis on customer service

• Able to work under pressure to meet strict deadlines whilst exhibiting excellent attention to detail

• Strong interest in travel with good geographical knowledge

• A strong team player

• Capable of following written and verbal instructions and possess a clear and concise approach in verbal and

written communication

• Excellent written English and numeracy skills

• Possess a methodical and organised approach to work, both individually and as part of a team

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TRAFFIC PLANNER – JOB DESCRIPTION

JOB TITLE: Traffic Planner REPORTING TO: Planning Manager OVERALL PURPOSE: To execute an efficient transport plan through effective use of resources to deliver the highest standards of service and compliance. PRINCIPAL ACCOUNTABILITIES:

• Timely and accurate planning of the transport operation.

• Building effective relationships with customers and drivers to ensure strong communication.

Making sure drivers have clear instructions and checking they ae followed.

• Managing different vehicle types (fridge trailers, curtain trailers, bulk tankers, vans, meat rails,

rigid trucks)

• Ensuring loads are compliant in terms of weight, temperature, security.

• Managing and overseeing the active sourcing and conversion of both primary and back load

activity to ensure optimum resource capability and maximise revenue opportunity.

• Actively supporting and contributing to quality management including participation in meetings,

reports regarding updates, new policies, new procedures and customer specific requirements.

• Reporting incidents and accidents in a timely manner. Complete investigation reports and follow

up actions.

• Managing the plan to facilitate vehicle and trailer inspection, service, repairs, MOT and fridge

maintenance schedules are carried out at the correct time.

• Monitoring the quality, quantity & cost efficiency of the movement of goods.

• Ensuring compliance with vehicle and trailer hygiene, load and vehicle security, fraud and

vulnerability and general requirements of BRCGS and DTAS standards.

• Ensuring drivers are trained to required standard and utilising the driver trainer to support

additional requirements.

SPAN OF ACTIVITIES:

• Following through the plan to ensure all work is covered.

• Reporting unavoidable delays to customers at the earliest opportunity.

• Providing customer KPI reports as required.

KEY SKILLS:

• Experience and knowledge of all aspects of traffic office operations including vehicles, trailers ,

payload dimensions, manual handling equipment, health and safety, drivers’ hours/tachograph

legislation.

• Ability to use various and changing digital platforms used in transport management. (tracking,

cameras, maintenance, planning tools, tacho analysis, customer portals)

• Problem solving ability including tenacity to work through and find effective solutions to

complex problems.

• Having awareness of, and strategic response to legislation and compliance changes and other

factors that directly affect transport operation.

• Competence to manage and understand transport refrigeration operation.

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• Excellent time management skills including the ability to work under pressure and multi-task

whilst maintaining excellent attention to detail.

• Excellent communicator at all levels.

• Strong geographical knowledge.

• Full driving licence.