Job ID:
76349
Your search query
Your search has found 29 jobs
Location
Type
Job ID:
64057
Summary
Claims Assessor
Overview
We are seeking dedicated individuals to join a Claims Department as Claims Assessors. This is an exciting opportunity to be part of a dynamic team and contribute to our continued success. The role offers a competitive salary and the chance to make a real impact in a supportive work environment.
Benefits
- Competitive salary: £24,500 - £28,000 per annum
- Opportunity for career advancement
- Supportive work environment
- Hybrid working
- Training and development opportunities
Responsibilities
- Assessing and processing claims in a timely and accurate manner
- Investigating and gathering necessary information for claims evaluation
- Communicating with claimants, policyholders, and other relevant parties
- Adhering to company policies and regulatory requirements
- Contributing to process improvements and efficiency
Qualifications
- Previous experience in related field/sector would be an advantage but not essential
- Strong attention to detail and analytical skills
- Excellent communication and interpersonal abilities
- Ability to work effectively both independently and as part of a team
- Excellent time management
- Thrive in a fast pace environment
If you are a professional with a passion for delivering exceptional service and are looking to take the next step in your career, we would love to hear from you.
Job ID:
76316
Summary
(anonymous)
Sales & Account Manager – Wetherby Branch
London House Rugs
Full-Time Position
London House Rugs is seeking an organised, commercially driven, and proactive Sales & Account Manager to join our Wetherby branch. This is a varied role combining B2B sales, account management, prospecting, project coordination, ecommerce support, and operational responsibilities within the luxury interiors sector.
The position is predominantly office and showroom based in Wetherby, managing enquiries, coordinating projects, handling client communication, and supporting day-to-day operations. However, the role will also involve occasional travel for client appointments, site visits, installations, and consultations when required.
As one of the UK’s leading specialists in handmade and bespoke rugs, London House Rugs works closely with interior designers, architects, developers, and private residential clients across the UK. The successful candidate will play an important role in supporting both northern operations and London-based projects.
This is a hands-on role requiring excellent organisation, confidence in client communication, strong commercial awareness, and the physical capability to assist with the handling and movement of large handmade rugs when required.
Key Responsibilities
Sales & Business Development • Managing incoming showroom and online enquiries. • Converting leads into sales through strong client communication and follow-up. • Building and developing relationships with interior designers, developers, and residential clients. • Prospecting and generating new business opportunities through calls, email outreach, networking, and follow-ups. • Supporting both B2B and B2C sales activity. • Preparing quotations, invoices, and client proposals.
Account Management • Managing ongoing relationships with trade and interior design clients. • Coordinating projects from initial enquiry through to installation. • Assisting with scheduling appointments and installations across both northern and London-based projects.
Organisation & Operations • Coordinating deliveries, installations, and logistics. • Supporting general operational organisation within the Wetherby branch. • Assisting with handling and preparing rugs for appointments and installations. • Maintaining accurate project and client records.
Ecommerce & Digital Support • Assisting with ecommerce administration and online sales support. • Supporting CRM systems and maintaining accurate client databases. • Assisting with digital marketing activities where required.
Candidate Requirements
• Strong sales experience with the ability to build relationships and close business. • Experience in prospecting and generating new leads. • Excellent organisational and communication skills. • Confidence managing multiple projects and client accounts simultaneously. • Strong computer literacy and confidence using CRM and digital systems. • A full UK driving licence. • A professional and presentable manner. • The physical capability to assist with lifting and moving large rugs when required. • The ability to work independently as well as part of a collaborative team.
Preferred Experience
• Previous B2B sales experience. • Experience working with interior designers or within the interiors industry. • Knowledge of ecommerce and digital marketing. • Account management experience. • Experience within luxury retail, interiors, furniture, or high-end home products.
Salary & Benefits
• Competitive salary of approximately £34,000–£38,000 depending on experience. • Team-based performance bonus structure. • Opportunity to work within the luxury interiors industry. • Career progression opportunities. • Supportive and ambitious working environment. • Opportunity to work on high-end residential and commercial projects throughout the UK.
About London House Rugs
London House Rugs specialises in handmade, bespoke, and luxury rugs for residential and commercial interiors throughout the UK. Working closely with leading interior designers and private clients, we are known for our craftsmanship, product knowledge, and highly personalised service.
Our projects range from private homes and apartments to hospitality spaces, show homes, and large-scale design schemes. The Wetherby branch supports both regional and London-based operations, making this a varied and rewarding role with genuine responsibility and opportunity for growth.
To Apply
Please send your CV and a short covering letter outlining your experience and suitability for the role.
London House Rugs Wetherby Branch
Job ID:
76283
Summary
Customer Experience Representative
Overview
This award-winning insurance company, right in the heart of York, has built a fantastic reputation for its success, brilliant customer service, and genuine commitment to developing its people. It’s a place where you’re supported to do your best work and encouraged to keep growing. Based in stunning, modern offices in central York, the team has created a culture that’s all about collaboration, innovation, and making a real difference. They’re known not just for looking after a wide mix of clients, but also for looking after their own people — giving everyone the chance to learn, progress, and really thrive.
Benefits
- £25 000 per annum plus end of year bonus of circa £2K
- Start date - 22nd June
- AMAZING Working hours 9am – 5pm Monday to Friday
- Hybrid working 50/50 model once training complete.
- £350 towards a gym or sports membership of your choice
- £300 festive hamper (choose from luxury food and premium wine)
- Medical coverage
- 25 days holiday with opportunity to buy 5 extra days holiday.
- 2 ‘You’ Days – Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
- Sharesave scheme
- Pension, critical illness cover, life assurance
Responsibilities
- Dealing with incoming calls and all general enquires within direct commercial, Direct Art and Private clients departments
- Providing the very best customer service and delivering an honest and helpful service
- Dealing with queries and helping to resolve sometimes difficult or sensitive situations
- Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products
- Understanding the customers needs in order to deliver the right quotation
- Working on the CRM system to update information
- Working towards targets and KPI’s regarding retention and offering better suited products (cross-selling)
Qualifications
- Excellent communication skills – It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.
- Sales ability understanding customer retention by offering better suited products
- Excellent negotiation skills
- Experience working towards KPI’s in a customer centric environment
- Working as an individual and part of a team
If you are ready to take the next step in your career and contribute to a thriving organisation, we encourage you to apply today!
We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
http://www.charterhouserecruitment.co.uk/privacy-notice/
INDCH
Job ID:
76019
Summary
JOB DESCRIPTION
Job Title: Quality & Compliance Officer
Responsible to: Chief Financial Officer (CFO)
Purpose of the Role
- Coordinate and manage the organisation’s global quality management system, ensuring ongoing compliance with ISO 9001:2015 and consistent implementation of policies and procedures across all locations.
- Act as the company’s Data Protection Officer (DPO), serving as the primary point of contact for data protection matters and supporting compliance with applicable data protection regulations.
- Maintain and develop the organisation’s Information Security Management System (ISMS), ensuring alignment with ISO/IEC 27001 standards and supporting continuous improvement.
Main Responsibilities
1. Quality Management
- Develop and maintain audit schedules to ensure compliance with ISO 9001:2015 requirements.
- Coordinate and deliver internal audits across all locations and departments.
- Analyse customer complaint data to identify risk areas and prioritise targeted audits.
- Review audit findings and work with management to implement corrective and continuous improvement actions.
- Coordinate the development, review, and standardisation of Quality Procedures (QPs) across the organisation.
- Deliver auditor training and provide updates to support audit effectiveness and compliance.
- Maintain and control quality documentation, including Quality Procedures (QPs) and Cellhire Forms (CHFs).
- Support managers in reviewing and maintaining Risk Registers and Quality Objectives.
- Use audit data, reporting tools, and customer feedback to identify training and development needs.
- Participate in global Customer Service meetings and follow up on agreed actions.
2. Information Security Management System (ISMS)
- Plan and maintain audit schedules to support compliance with ISO/IEC 27001:2013 standards.
- Review audit outcomes with stakeholders and track completion of corrective actions.
- Maintain and review security policies and documentation, including those related to the Atlas programme.
- Work with the Technology Director to support monitoring, measurement, evaluation, and testing of systems.
- Ensure changes, improvements, and corrective actions are tracked and documented.
- Coordinate Security Steering Group (SSG) meetings and follow up on actions.
3. Data Protection & Compliance
- Act as Data Protection Officer (DPO), supporting organisational compliance with EU GDPR (2018) and the Data Protection Act 2018.
- Maintain and review data protection policies, procedures, and documentation.
- Apply ISO/IEC 27001 best practices to strengthen data protection controls and processes.
- Promote awareness and support adherence to data protection requirements across the business.
4. Any additional duties within the level of competence as requested by the Directors and Managers of the company.
Job ID:
76250
Summary
PURCHASING & IMPORTS MANAGER
£35,000 p.a. + performance bonus
Full -time | Permanent Location: Wetherby, West Yorkshire
ABOUT BASCO
Basco is one of the UK’s leading importers and wholesalers of premium Spanish food and
drink, supplying restaurants, delis, retailers, and hospitality venues nationwide.
Operating from our 8,000 sq. ft warehouse in West Yorkshire and processing around
1,000 customer orders per week, we are passionate about authentic products,
exceptional service, and long-term supplier partnerships.
As the business continues to grow, we are now looking for an experienced Buyer to take
ownership of our purchasing, imports, stock availability, and supplier management
functions.
This is a pivotal operational and commercial role within the business, ideal for someone
who thrives in a fast-paced food environment and enjoys managing the full purchasing
lifecycle from supplier forecasting and imports through to stock control, compliance, and
commercial performance.
THE ROLE
The Buyer will be responsible for managing the end-to-end purchasing and import
process, ensuring strong product availability, accurate inventory management, and
smooth inbound operations across the business.
You will work closely with suppliers across Spain and Europe, third-party transport
companies, customs agents, warehouse operations, sales, accounts, and senior
management to ensure products are sourced, imported, receipted, and managed in line
with commercial targets, food safety standards, and operational procedures.
The role requires a highly organised, commercially aware, and proactive individual who
can balance purchasing strategy, operational execution, supplier relationships,
forecasting, and compliance responsibilities.
KEY RESPONSIBILITIES
Purchasing, Imports & Supply Chain Management
• Manage the full purchasing lifecycle from supplier forecasting and ordering
through to product availability and lifecycle management
• Coordinate weekly imports from Europe, including supplier forecasts, order
management, customs documentation, IPAFFS requirements, health
certificates, and import declarations
• Liaise with groupage transport providers, customs brokers, and border
authorities to ensure smooth and compliant inbound deliveries
• Monitor inbound delivery schedules and communicate effectively with
warehouse and operational teams
• Build and maintain strong supplier relationships across Spain, Europe, and the
UK
• Negotiate supplier pricing, challenge cost increases, and protect business
margins
• Manage supplier performance, service levels, availability, and lead times
Goods In, Inventory & Warehouse Coordination
• Manage and oversee the goods-in process alongside the warehouse team
• Ensure all purchase orders are accurately receipted with correct landed costs,
batch tracking, and FIFO controls
• Ensure all products received meet labelling, traceability, technical, and food
safety requirements before release for sale
• Work closely with warehouse operations regarding inventory management, bill of
materials updates, stock adjustments, and batch traceability
• Support weekly line checks, stock investigations, and monthly stock takes
• Maintain accurate product and inventory records across internal systems
Forecasting, Reporting & Commercial Analysis
• Manage purchasing forecasts and stock planning based on sales trends,
seasonal demand, promotions, and supplier lead times
• Produce weekly and monthly purchasing, stock, and availability reports for
senior management
• Analyse stockholding, availability risks, wastage, and purchasing performance to
support operational decision-making
• Support margin management through pricing reviews, landed cost analysis, and
commercial reporting
Food Safety, Technical & Compliance
• Manage supplier technical documentation and compliance records in line with
BRCGS Storage & Distribution standards
• Act as the main point of contact for all customer technical and food safety
requests
• Ensure all product specifications, allergen information, labelling, and
compliance documentation are accurate and maintained across systems
• Work closely with warehouse operations to ensure all inbound products meet
required quality and compliance standards
• Lead and manage product non-conformance investigations and supplier
corrective actions where required
Team & Cross-Department Communication
• Work closely with Sales, Warehouse, Accounts, and Senior Management to align
purchasing activity with business requirements
• Support and develop the Assistant Buyer role
• Deliver clear communication across departments regarding stock availability,
inbound deliveries, shortages, and supplier issues
• Contribute towards continuous improvement initiatives across purchasing and
inventory operations
ABOUT YOU
We are looking for a commercially minded and operationally strong Buyer who can
confidently manage purchasing, imports, inventory, and supplier relationships within a
fast-moving food environment. You will have:
• Proven experience within a Buyer, Purchasing, or Supply Chain role
• Strong understanding of imports, customs procedures, and supplier
management
• Experience working within food, FMCG, wholesale, or distribution sectors
• Excellent organisational skills with strong attention to detail
• Strong communication and negotiation skills
• Experience managing forecasting, stock control, and inventory processes
• A proactive and solutions-focused approach
• Strong commercial awareness and analytical capability
• Good working knowledge of Microsoft Office and inventory management system.
• Experience with BRCGS standards, food compliance, customs processes, or
technical documentation would be highly advantageous
WHY JOIN BASCO?
• Join a fast-growing and ambitious premium food business
• Work with exceptional Spanish products sourced directly from artisan producers
• Play a key role in shaping the future of our purchasing and supply chain
operations
• Be part of a passionate and collaborative team environment
• Opportunity for long-term progression and development
WHAT WE OFFER
• £35,000 basic salary
• Up to 20% discretionary performance-related bonus
• 28 days holiday including bank holidays, increasing with service up to 33 days
• Monday to Friday working
• No weekends
• Company pension
• Employee discounts
• On-site parking
HOW TO APPLY
If you are an experienced Buyer looking for an exciting opportunity within a growing
premium food business, we would love to hear from you. Please send your CV and a
covering letter explaining why you are the right person for the role to
careers@bascofinefoods.com
Job ID:
76151
Summary
Job Description
Administrator - Tour Management
Administrator - Tour Management Page 1 of 2
Department: Operations Date Created: 27th January 2022
Reports To: Team Manager – TM Team Direct Reports: n/a
The purpose of your role is to:
Provide day to day administration support and assistance to the Tour Management Team and work closely with
the wider Operations Team and all departments to ensure relevant information is communicated effectively and
accurately, both internally and externally. You will also act as a first point of contact for all lines of communication,
dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver
customer excellence.
In this role you are accountable for:
1. The accuracy and timely completion of administration activities.
2. A high standard of written and verbal communication with the Tour Manager community.
3. Checking and processing of Tour Manager invoices.
4. Providing support across the Operations Team with a flexible approach to work activities.
5. Support of projects to enhance efficiencies.
Your key responsibilities are to:
a) Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support,
taking ownership and seeing things through to resolution.
b) Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include
managing attendees, catering, equipment, resources etc. and supporting pre and post events.
c) Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management
Information System.
d) Maintain Tour Manager personal details and files.
e) Support with allocation of Meet and Greets at departure locations.
f) Assisting with the production of reports.
g) Book and amend Tour Manager accommodation as required liaising with our suppliers and internal
departments.
h) Provide support to other areas of the Operations Team as required with a cross functional and flexible
approach to work activities.
i) Ordering of supplies for Tour Managers.
j) Maintain Tour Manager Profile details to appear in Customer Documentation.
k) Administration of the Tour Manager Ambassador incentive scheme.
l) Administrative support for Tour Manager Visa applications.
m) Provide support and advice to Tour Managers whilst on tour.
n) Processing of tour feedback and ensuring it is cascaded to relevant departments.
o) Any other duties that reasonably fall within the remit of the role.
Job Description
Administrator - Tour Management
Administrator - Tour Management Page 2 of 2
The characteristics required to be successful are:
We require people who want to be the best. Wanting to be the best is not good enough though – you must also
have the skills, attitude, and energy to help us achieve our goals. How you contribute to our positive culture and
how you feel about your role is hugely important to us.
In addition to the above, this role also requires you to have the following:
• Proven administration experience.
• Ability to work under pressure to meet deadlines with strong attention to detail and accuracy.
• Able to manage multiple conflicting priorities.
• Excellent IT skills, including main Microsoft software (Word / Excel / Outlook / PowerPoint etc.).
• Excellent verbal and written communication skills.
• Customer focused mind set.
• Flexible and adaptable to change.
• Confident self-starter who is able to work in a fast-moving environment.
• Comfortable liaising with strong personalities.
• A professional and clear telephone manner.
Job ID:
76085
Summary
Customer Service Executive (Temporary)
Overview
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? We are seeking enthusiastic and driven Customer Service Executives to join this team. As a Customer Service Executive, you will play a pivotal role in ensuring customers’ journeys are seamless and memorable, dealing with any query they have along the way!
Benefits
- Temporary role start 18th May until 31st October
- Salary £25,355
- Hours - Full-time 8-4.30pm, 9-5.30pm & 9.30-6pm
- Some weekend cover( not every weekend) and time of in lieu for those days covered so you will never work more than 5 days in the week :)
- Modern office with excellent transport links.
- Opportunities for professional growth and development.
Responsibilities
As a Customer Service Executive, you will:
- Be the first point of contact for customers, providing exceptional support
- Handle inbound and outbound calls, as well as respond to email inquiries with professionalism and efficiency
- Process web bookings, issue booking confirmations, and resolve customer queries
- Manage cancellations, discuss alternative options, and enhance customer experiences
- Arrange visas and conduct mobility checks to ensure customers’ needs and expectations are met
Qualifications
-
- Have proven experience in a customer service environment
- Possess a strong passion for delivering outstanding customer experiences
- Demonstrate excellent verbal and written communication skills.
- Excel at building strong relationships quickly and effectively
- Are detail-oriented, accurate, and able to meet tight deadlines
- Have a genuine enthusiasm for travel and exploring new destinations.
We receive multiple applications for each role and we do our very best to ensure that you receive a response. We will either email to let you know that your application is unsuccessful, let you know that we are adding you to our database for future roles or we will contact you to discuss the role applied for. If you have not heard from us within a week it is likely you have not been shortlisted.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
http://www.charterhouserecruitment.co.uk/privacy-notice/
INDCH
Job ID:
76052
Summary
JOB DESCRIPTION
JOB DESCRIPTION
JOB TITLE: Technical Support Specialist
RESPONSIBLE TO: IT & Network Manager
PURPOSE OF JOB:
Handle day-to-day technical support queries related to the Cellhire product portfolio for internal and external customers.
Ensure all technical issues are fully resolved, communicated, and logged.
Support the IT & Network Manager in maintaining Cellhire’s network infrastructure, including helpdesk support to company employees.
Work as part of the Operations team in a multifunctional role, supporting equipment checking, despatch, and returns.
MAIN RESPONSIBILITIES:
1. Technical Support
· Provide first-line technical support to all Cellhire customers.
· Provide IS helpdesk support to all Cellhire employees.
· Support UK Sales and Operations teams with technical advice to ensure customer expectations are met.
· Participate in the Company’s Out-of-hours rota (including weekends).
· Maintain up-to-date product knowledge via online resources, manuals, and other appropriate methods.
· Assist Operations with testing data products to ensure all equipment is fully functional and rental ready.
2. Training
· Deliver training to employees on new equipment, products, updates, and refresher sessions.
· Provide induction training for new employees on equipment and processes.
· Develop CHEFs and other technical support documents for internal or external use.
3. Network Support
· Provide basic administration of staff PCs, including setup of new desktops/laptops.
· Undertake training as needed to provide first-line IS Helpdesk support.
· Log user-reported hardware/software issues, perform initial diagnosis, and escalate to the IT & Network Manager where necessary.
4. Airtime Support
· Assist when required with SIM-related tasks, including voicemail activation, SIM barring, temporary SIMs, PIN/PUK codes and tariff information.
5. Operations Support
· Support the Operations team with equipment checking, despatch, returns, and related tasks.
6. Customer First
Ensure all internal and external customers are served courteously and efficiently, with phones answered within SLA (3 rings). Give priority assistance to external customers requiring technical help, including troubleshooting and problem resolution. Log all customer contact—including technical calls and queries—onto Contact Manager.
7. Quality
To ensure that all procedures are adhered to as stipulated in the Cellhire Quality Procedures and Quality Policy in accordance with the BS EN ISO 9001:2015 quality standard.
8. Any other duties
Any other duties within the level of competence as requested by the Managers or Directors of the Company.
Job ID:
75986
Summary
HR & Practice Manager
4.74.7 out of 5 stars
17-19 Clifford Street, York YO1 9RJ
Hybrid work
From £40,000 a year - Full-time
Job details
Here’s how the job details align with your profile.
Pay
- From £40,000 a year
Job type
- Full-time
Location
Estimated commute
Job address
17-19 Clifford Street, York YO1 9RJ
Full job description
Are you ready to make a real impact behind the scenes of a busy law firm? Crombie Wilkinson—an established, forward‑thinking practice with offices across North Yorkshire— is looking for a Practice Manager to keep our operations running smoothly and help drive consistency and high standards across the business.
You’ll be the go‑to person for keeping things running smoothly—supporting our people agenda, strengthening ways of working, and coordinating business support, facilities and health & safety. If you enjoy variety, building trusted relationships and making practical improvements that stick, we’d love to hear from you.
The Role
In this hands‑on role, you’ll lead the smooth, efficient and compliant running of our support functions across multiple offices. Working closely with the Directors and Managers, you’ll bring structure, pace and clarity—making sure the right processes are in place and that our teams feel supported to do their best work.
You’ll balance day‑to‑day problem‑solving with longer‑term improvements—spotting what could work better, bringing people with you, and helping the firm operate consistently, professionally and safely.
Key Responsibilities
HR & Employee Relations
- Be the first point of contact for practical, day‑to‑day HR guidance across the firm.
- Coach and support managers through employee relations matters, helping issues get resolved fairly and consistently.
- Run end‑to‑end recruitment, keeping things organised and ensuring candidates get a great experience.
- Coordinate the monthly payroll cycle, ensuring inputs are accurate and deadlines are met.
- Keep HR records and reporting up to date, confidential and compliant.
- Manage key HR suppliers (recruitment, benefits and wellbeing support) and keep relationships running smoothly.
HR Strategy Support & Investors in People
- Help turn people plans into action—supporting practical delivery of HR and people initiatives.
- Support people planning activity such as retention, succession planning and organisational change.
- Coordinate our Investors in People (IIP) programme—organising evidence, tracking actions and supporting engagement activity across offices.
Learning, Development & Engagement
- Lead the Crombie Wilkinson Academy—planning learning activity with internal stakeholders and external providers.
- Work with managers to identify development needs and source training that adds real value.
- Design and deliver internal training sessions where appropriate.
- Support performance and development activity.
- Coordinate engagement and wellbeing communications and activity, including the Staff Engagement and Actions Team.
Business Support & Administration
- Lead and develop the administration team across all offices, setting clear expectations and providing day‑to‑day support.
- Improve admin processes, templates and ways of working—raising quality while making work easier and more efficient.
Facilities & Health and Safety
- Keep our offices safe, secure and welcoming—overseeing day‑to‑day facilities and maintenance.
- Manage contractors and suppliers, ensuring services are delivered to a high standard.
- Coordinate office moves, refurbishments and space planning when needed.
- Act as a key point of contact for health and safety, keeping records, risk assessments and statutory documentation up to date.
- Support fire safety arrangements, incident reporting and follow‑up actions.
Skills & Experience
Essential
- Experience in practice, office or operational management within a professional services environment (legal is an advantage).
- Confident generalist HR knowledge, including hands‑on employee relations support.
- Experience leading or supervising administration/business support teams.
- Experience managing suppliers, contracts and office facilities.
- A sound working knowledge of workplace health & safety in an office environment.
- Strong organisation and attention to detail, with the ability to juggle competing priorities.
- Clear, professional communication and the ability to build trust with colleagues at all levels.
- Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint and Teams).
Desirable
- Experience working across multiple office locations.
- Experience supporting Investors in People (IIP) accreditation or similar frameworks.
Why Join Us?
- Step into a key role—working across HR, operations, facilities and business support, with plenty of variety and autonomy.
- Have real influence: you’ll work closely with the Directors and managers, helping to improve how we work and bringing consistency across multiple offices.
- Be part of a people‑focused firm where high standards, clear communication and wellbeing matter.
What We Offer:
- Competitive salary – because your skills are worth it
- Hybrid & flexible working – life happens, and we get that
- 25 days holiday + bank holidays, your birthday off, and no guilt about using them
- Death in service scheme – peace of mind for you and your loved ones
- Healthcare cash plan – supporting your physical and financial wellbeing
- Wellness group – because mental health matters
- Inclusive & fun culture – we work hard, but we don’t take ourselves too seriously
- CW Academy – our in-house development programme to help you grow your role with a personal development plan tailored to your goals
- Clear and transparent progression plan – for everyone, not just lawyers
Job Type: Full-time
Pay: From £40,000.00 per year
Licence/Certification:
- Driving Licence (required)
Work Location: Hybrid remote in York YO1 9RJ
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