Job Description Title: Sales and Purchase Ledger Administrator Reports to: Financial Controller Responsible for: No direct reports Job Purpose: Manage customer credit facilities, collect debt, allocate customer receipts and process sales and purchase ledger documentation in an accurate and timely manner. Key Responsibilities and Accountabilities 1. Sales Ledger 2. Credit Control 3. Purchase Ledger 4. Health and Safety 5. General 1. Sales Ledger Ensure that finance related customer master data is accurately maintained and up to date. Add new customers and deal with credit applications where necessary. Ensure that all deliveries processed through the company’s computer system are invoiced in a timely manner. Raise ad-hoc service invoices and credits where necessary and code into the general ledger. Communicate with customers by telephone, statement, email or letter in order to collect overdue debts. Issue statements, dunning letters and other sales ledger related reports in order to facilitate the collection of debt. Post electronic, credit card, cheque and cash receipts against sales ledger balances ensuring customer debt records are up to date and accurate.

Deal with sales ledger enquires, reconcile customer accounts and action any anomalies in a professional and timely manner. 2. Credit Control Ensure customer credit applications are processed in an accurate and timely manner utilising the company’s nominated credit insurance provider. Liaise with directors where necessary. Administer on a day to day basis the company’s credit insurance policy and liaise with brokers where necessary in order to ensure that debts are fully insured. Participate in the management of existing credit limits in order to minimise the company’s exposure to bad debt. Assess overdue accounts or credit insurance shortfalls with reference to up and coming customer deliveries. Work with the sales team to ensure a seamless customer experience. 2. Purchase Ledger Ensure that finance related supplier master data, including payment terms, is accurately maintained and up to date within the company’s SAP computer system. Process domestic and European purchase invoices and credits through SAP ensuring that delivered items, quantities and prices match a purchase order and a goods receipt. Deal with purchase ledger enquiries in a professional and timely manner. Resolve invoice queries or obtain a suitable manager’s authorisation to proceed with payment. Where necessary ensure the correct general ledger coding of invoices and credits. Reconcile supplier accounts and action any anomalies in a timely manner. 4. Health and Safety Ensure that you remain compliant with health and safety regulations and accepted safe practice at all times. Report any health and safety issues or contraventions witnessed anywhere within the business to the Health and Safety Manager or a Director.

5. General Participate in other duties as and when required. Contribute to ongoing continuous improvement processes. Comply with all policies and procedures within the company. Carry out your job in line with our Equality, Diversity, and Inclusion Policy. Work with all employees within the company in the fulfilment of our aims. -ENDS- This job description is a general guide to the duties you will be expected to carry

out. Flexibility is required to ensure that the needs of the business are met.

COMPLIANCE LEAD JOB DESCRIPTION

Purpose: Develop and implement import/export systems and processes that support the company's business and compliance goals and ensure compliance with international trade regulations

Collaborate closely with our Sales, Logistics, Engineering, Purchasing and Finance

teams to manage import and export documentation, processes and systems

throughout the entire Sales – Despatch process.

Reports: Compliance Manager MPG

RESPONSIBILITIES:

Streamline the process of export licenses, including Standard and Open General (OGELs) licenses for military and dual use technologies including rigorous due diligence on end-user certificates.

import/export systems and processes that support the company's business and compliance goals and ensure compliance with international trade regulations

Manage import and export documentation, processes and systems throughout the entire Sales – Despatch process. To include but not be limited to customs declarations, bills of lading, import and export licences and other shipping documents, enabling smooth cross-border transactions.

Coordinate with internal stakeholders, including Sales, Production, Engineering and Finance, to ensure timely and accurate delivery of goods, through data sharing and collection, documentation provision and other required actions.

Work with suppliers to ensure import paperwork includes all customs requirements. Work with Purchasing to ensure all third party guidance requirements to meet Dover Supplier requirements are met.

Work with the BSC Logistics team to: ▪ Prepare and provide import documentation. ▪ Coordinate with freight forwarders, carriers, and other logistics providers. ▪ Create and Maintains Broker Standard Operating Procedures (SOPs).

Manage relationships with customs officials and regulatory bodies to ensure compliance with import/export regulations

Complete required internal and external audits and reporting, including completion of IPR register and HMRC compliance requirements.

Support export and import compliance needs, including answering broker requests, classifying items, researching requirements, coordinating timely shipment clearance, and auditing entries. Maintain Visual Compliance Manager for Site to ensure validation of Hits and proper escalation process.

Prepare documentation related to violations and/or disclosures to MPG Compliance Manager. Provide training to employees on matters related to export and import Compliance.

Complete ongoing CPD actions to ensure you remain up to date with relevant international trade agreements and customs requirements related to exports and imports.

Deputise for other members of the team in agreed responsibilities.

Positively present the role of Compliance Lead.

N.B. This list is not exhaustive and the undertaking of additional responsibilities may be required,

dependent

Sales Consultant

Job Types: Permanent, Full-time

Work Location: In person

Monday to Saturday 5 days per week with day off in the week

Salary: £25K-£30K basic plus turnover bonus structure £50K-£100k OTE

A fantastic opportunity to join a very successful SME business with a creative, positive, and growth-oriented culture. Our company is looking for an experienced and reliable Sales professional to join the team at our Head Office location near Pocklington. The successful candidate will be passionate about their career, ambitious to be part of a successful team, and driven to keep improving business growth. They must be highly motivated, hungry for sales, and eager to seize every opportunity to drive revenue.

Our Values

Strive: We strive to be the best version of ourselves; we have the courage today to shape a better future tomorrow. We always have a can-do attitude.

Passion: We are passionate about what we do; we go the extra mile to understand, determine and deliver what our customers want. We are a high-performance team.  

Innovative: We move fast and innovate; we have an urgent need to make our company a better place. We have no fear of failure.

Relentless: We are relentless in our pursuit of excellence; we always focus on the quality of our product, prices and service. We think big and do big.

Integrity: We act with integrity; we take responsibility for our community, environment, heritage and reputation. We do the right thing, the right way.

Teamwork: We work as a team; we trust and respect each other and always communicate. We sink or swim together.

As Sales Consultant, you will play a pivotal role in driving revenue growth and delivering exceptional customer experiences. You will be responsible for managing leads, engaging with customers, and ensuring a seamless sales journey from the initial inquiry through to closing the sale. This role requires a proactive and results-driven individual who thrives in a fast-paced sales environment.

The Role

Tele-Sales & Lead Conversion

• Sell the company’s products and services, utilising a highly developed sales script, by responding to initial quote requests and proactively following up on leads.

• Engage with prospective customers via phone, email, and messaging platforms to convert inquiries into sales.

• Ensure a consultative sales approach, understanding customer needs, and providing tailored solutions.

Showroom Sales & Customer Engagement

• Book and manage showroom appointments, meeting with customers to inspire and assist in designing their ideal solutions.

• Provide expert advice and deliver a high-quality in-person sales experience to both scheduled appointments and walk-in visitors.

• Build strong relationships with customers to foster trust, and referrals.

Lead Management & Follow-Ups

• Maintain an organised dashboard of leads, tracking progress from initial inquiries through to final sales.

• Conduct follow-ups, including email inquiries, quote chases, measurement updates, welcome calls, and design appointment confirmations.

• Effectively manage a sales pipeline to maximise conversion rates and revenue growth.

Trade Account Coordination

• Respond to trade inquiries, assisting professionals and businesses in sourcing the right solutions for their projects.

• Follow up with trade account customers to ensure satisfaction and encourage repeat business.

Marketing & Customer Engagement

• Utilise WhatsApp Marketing to send promotional materials, and maintain brand presence.

• Collaborate with the marketing team to support campaigns, promotions, and sales initiatives.

Sales Process & Performance

• Adhere to the company’s structured sales process to ensure consistency and high standards.

• Work towards individual and department sales targets, striving for continuous improvement and success.

• Provide regular sales updates, reporting on performance, challenges, and opportunities.

Qualifications and Experience

• A highly motivated, results-driven sales professional with a hunger for success. • Strong communication and interpersonal skills, with the ability to build rapport

with customers. • Confidence in telesales, face-to-face sales, and digital engagement tools. • A proactive, organised, and persistent approach to lead management and follow-

ups. • A passion for delivering excellent customer experiences and exceeding targets. • Experience working in B2C sales ideally within the kitchen or furniture sector. • Ability to learn technical product information. • Time-oriented. • Strong work ethic and ability to go “the extra mile” to ensure customer’s

satisfaction. • Experience working with software systems. • Familiarity with sales reports and sales records. • Excellent verbal and written communication skills. • Sales: 2 years (preferred) • Kitchen Design: 1 year (preferred)

General Business

We are currently looking for a highly motivated Human Resources Coordinator (p/t) to join our Global Human Resources team. The position will be based at our York office, working approx. 20 hours per week. As the Human Resources Coordinator you’ll play a central role in keeping things running smoothly across the entire employee lifecycle supporting recruitment, onboarding, HR administration, and day-to-day employee queries. The key responsibilities of this role will include:

• Support recruitment: job adverts, CV screening, interviews, offers, pre-employment checks

• Support onboarding and offboarding processes, including contract preparation, pre‑employment checks, new hire orientation scheduling, probation period follow ups and leaver administration

• Prepare HR letters, manage documentation, and support policy updates

• Respond to HR queries and provide first-line advice ensuring alignment with Company policies, legal requirements and best practice

• Organise training and development activities and ensure compliance with mandatory requirements

• Track and escalate absence cases and support with Occupational Health referrals

• Administer HR systems and maintain accurate HR records ensuring compliance with GDPR

• Process monthly payroll changes and liaise with the payroll department

• Assist in identifying opportunities where AI can improve HR efficiency and employee experience, and collaborate with the HR team in implement innovations

Knowledge, skills and experience required

• Considerable experience working within an HR environment essential

• CIPD qualification desirable but not essential

• Demonstrates a problem-solving mindset in order to identify inefficiencies and suggest improvements, including where AI could support better outcomes

• A proven understanding of legalities and best practice regarding HR issues

• Ability to maintain the integrity of the HR function with discretion at all times

• Pragmatic hands-on approach

• Strong organisational skills

• Demonstrate excellent verbal and written English communication skills

• Customer focused

• Good IT skills particularly MS Office and experience of or interest in developing AI skills

• Knowledge and proven experience of using HR Information Systems (e.g. Workday)

Scope of employment

• Part-time / Permanent

• Working 20 hours / week Primary location of job

• Office based (York), hybrid working Compensation & Benefits

• 26 days holiday + public holidays (prorated)

• Company pension scheme (salary sacrifice) – 7% Company contribution

• Healthcare cover for employee and spouse/children

• Life Assurance 4 x salary

• Private Health Insurance to cover for serious illnesses (after 2 years continuous service)

• Employee Assistance Programme

• Cycle Scheme and monthly gym allowance

• Free onsite parking