Doc Ref: 1.2.3g Version No: 4 Authorised By: Andy Iveson
Prepared by: Andrew Revely Issue Date: 9th May 2025 Page: 1
TRAFFIC PLANNER – JOB DESCRIPTION
JOB TITLE: Traffic Planner REPORTING TO: Planning Manager OVERALL PURPOSE: To execute an efficient transport plan through effective use of resources to deliver the highest standards of service and compliance. PRINCIPAL ACCOUNTABILITIES:
• Timely and accurate planning of the transport operation.
• Building effective relationships with customers and drivers to ensure strong communication.
Making sure drivers have clear instructions and checking they ae followed.
• Managing different vehicle types (fridge trailers, curtain trailers, bulk tankers, vans, meat rails,
rigid trucks)
• Ensuring loads are compliant in terms of weight, temperature, security.
• Managing and overseeing the active sourcing and conversion of both primary and back load
activity to ensure optimum resource capability and maximise revenue opportunity.
• Actively supporting and contributing to quality management including participation in meetings,
reports regarding updates, new policies, new procedures and customer specific requirements.
• Reporting incidents and accidents in a timely manner. Complete investigation reports and follow
up actions.
• Managing the plan to facilitate vehicle and trailer inspection, service, repairs, MOT and fridge
maintenance schedules are carried out at the correct time.
• Monitoring the quality, quantity & cost efficiency of the movement of goods.
• Ensuring compliance with vehicle and trailer hygiene, load and vehicle security, fraud and
vulnerability and general requirements of BRCGS and DTAS standards.
• Ensuring drivers are trained to required standard and utilising the driver trainer to support
additional requirements.
SPAN OF ACTIVITIES:
• Following through the plan to ensure all work is covered.
• Reporting unavoidable delays to customers at the earliest opportunity.
• Providing customer KPI reports as required.
KEY SKILLS:
• Experience and knowledge of all aspects of traffic office operations including vehicles, trailers ,
payload dimensions, manual handling equipment, health and safety, drivers’ hours/tachograph
legislation.
• Ability to use various and changing digital platforms used in transport management. (tracking,
cameras, maintenance, planning tools, tacho analysis, customer portals)
• Problem solving ability including tenacity to work through and find effective solutions to
complex problems.
• Having awareness of, and strategic response to legislation and compliance changes and other
factors that directly affect transport operation.
• Competence to manage and understand transport refrigeration operation.
Doc Ref: 1.2.3g Version No: 4 Authorised By: Andy Iveson
Prepared by: Andrew Revely Issue Date: 9th May 2025 Page: 2
• Excellent time management skills including the ability to work under pressure and multi-task
whilst maintaining excellent attention to detail.
• Excellent communicator at all levels.
• Strong geographical knowledge.
• Full driving licence.