Management Accountant

York, UK

Permanent

Full-time

Job ID:

77075

Summary

Management Accountant

Overview

We are seeking an experienced and commercially minded Management Accountant to join our client's growing business on a permanent basis. This is an exciting opportunity for a proactive finance professional to take ownership of the management accounts function while supporting the wider business with financial insight, reporting, and strategic decision-making. Working closely with senior management, you'll play a key role in driving financial performance, improving processes, and supporting the continued growth of the business.

Benefits

Salary up to £40,000 depending on experience
Permananet - Full-time
Offer Study support
Company pension scheme
Professional development and career progression opportunities
Free on-site parking

Responsibilities

Produce accurate and timely monthly management accounts
Prepare cash flow forecasts, annual budgets and rolling financial forecasts
Manage the monthly payroll process, ensuring accuracy and compliance
Oversee the sales and purchase ledger functions
Line manage and support the Business Administrator responsible for the sales and purchase ledgers
Monitor inventory levels and produce stock and inventory reports
Analyse product line profitability and provide detailed financial reporting
Complete monthly balance sheet reconciliations
Manage company expenses and identify opportunities for cost control and efficiency improvements
Oversee sales finance activities and reporting
Manage the credit control function to maintain healthy cash flow and minimise aged debt
Assist with month-end and year-end close processes
Produce financial KPIs, variance analysis and performance reports for senior management
Maintain robust financial controls and identify opportunities to improve finance processes
Support senior leadership with commercial analysis and strategic financial decision-making
Liaise with external accountants, auditors and other key stakeholders as required
Ensure compliance with financial regulations and internal company policies

Qualifications

Previous experience in a Management Accountant or similar finance role
AAT qualified, part-qualified, qualified (ACCA, CIMA or ACA) or qualified by experience
Strong knowledge of management accounting, budgeting and financial reporting
Experience preparing cash flow forecasts and balance sheet reconciliations
Payroll experience is desirable but not essential
Strong understanding of sales ledger, purchase ledger and credit control
Highly organised with the ability to manage multiple priorities and meet deadlines in a fast-paced environment

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

Events Coordinator

York, UK

Permanent

Full-time

Job ID:

77042

Summary

Events Coordinator

Overview:

We are seeking a proactive and detail-oriented Events Coordinator to join our clients rapidly expanding Marketing Team on a permanent basis. In this role, you will work closely with other members of marketing and office support teams to plan, execute, and oversee a variety of events that reflect the organisation's culture, mission, and values. As this is a brand new role to the organisation, you will have absolute autonomy to make it your own. The business has exciting amd ambitious growth plans so a great time to join and contribute to that growth...

Benefits:

Up to £32K salary
Hybrid working - 2 days home working
Company bonus scheme - up to 5% of salary depending on company performance
24 days holiday
Your birthday off
Medicash health plan
Employee Assistance Programme
Life assurance
Pension scheme
Salary sacrifice benefits

Responsibilities:

Plan, coordinate and deliver a diverse programme of events, including client events, internal meetings, conferences, networking events, social functions and community initiatives.
Take ownership of the end-to-end event management process, including venue selection, catering, entertainment, scheduling and on-the-day delivery.
Develop comprehensive event plans, timelines and run sheets to ensure every event is delivered efficiently and to a high standard.
Manage event budgets effectively, ensuring expenditure is controlled while maximising value and return on investment.
Source, negotiate with and manage venues, suppliers and contractors, building strong relationships to deliver seamless event experiences.
Oversee all operational, health and safety, and compliance requirements to ensure events are delivered safely and professionally.
Partner with internal teams and key stakeholders to understand objectives and deliver events that support wider business goals.
Work alongside the marketing team to promote events, increase attendance, enhance engagement and maximise ROI.
Manage event registrations, RSVPs and attendee communications, ensuring records are accurate and participants receive a professional experience.
Act as the primary point of contact before, during and after events, responding to queries and resolving issues with professionalism and efficiency.
Deliver exceptional, brand-aligned experiences that leave a positive and lasting impression on every attendee.
Gather and analyse post-event feedback, measuring success and identifying opportunities to enhance future events.
Keep up to date with industry trends, emerging technologies and best practice to continuously improve the quality and impact of the organisation's events.

Qualifications:

Proven experience in event coordination, marketing, or previous experience with corporate or large-scale event planning.
Proficiency in Microsoft Office Suite, Google Workspace, Zoom, Event Management Platforms
Strong organisational and multitasking skills with the ability to handle multiple priorities in fast-paced environments.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively as part of a team.

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

Customer Service Support Executive

York, UK

Permanent

Full-time

Job ID:

75854

Summary

Customer Service Support Executive

Are you a dynamic professional with a passion for delivering exceptional customer service? We’re looking for a Customer Service Support Executive to join a team environment and make a real impact. If you thrive in a fast-paced, target-driven environment and have a knack for building meaningful customer relationships, this role is for you!

Overview

As a Customer Service Support Executive, you’ll be at the forefront of our customer interactions, handling inbound calls, providing first-class service, and promoting our range of products and services.

Benefits

Salary £25,000 ote £30,000
Permanent position
Hours Monday - Friday 9-5.30pm / 1 Saturday per month 10-4pm ( enhanced pay)
Christmas bonus
28 days holiday inc bank holidays
On site parking
Pension scheme
Gym discount & Full paid socials

Responsibilities

Deliver outstanding customer service on every call, ensuring customer satisfaction and loyalty
Handle inbound enquiries with professionalism and provide effective solutions
Proactively make outbound calls to existing and potential customers
Facilitate new customer service processes to support business transformation
Maintain accurate records of customer interactions and engagement using spreadsheets and CMS systems
Handle challenging conversations with empathy and professionalism, escalating feedback when necessary

Qualifications

Proven experience in a customer service, with a track record of achieving targets
Exceptional communication skills, both verbal and written, with the ability to build rapport
IT literate, with experience using CMS systems and managing spreadsheets
Strong organisational and time management skills, with the ability to work independently and as part of a team
A positive, can-do attitude with a passion for delivering the best customer experience

If you are a proactive and organised professional with a passion to support at a high level, we encourage you to apply for this exciting opportunity.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

HR Officer / HR Advisor

York, UK

Temporary

Full-time

Job ID:

75953

Project Coordinator

York, UK

Permanent

Full-time

Job ID:

76877

Summary

You may not have heard of Stage One, but we can guarantee you will have seen our work. From the set of TV show The Voice, to the Eurovision Song Contest stage, and even the set for Ed Sheeran’s

Mathematics Tour and the 2012 Olympic Cauldron we produce work that is seen all over the world.

We are a creative construction and manufacturing company and are responsible for delivering some of the most iconic projects in recent times.

We are a multi-disciplined manufacturer spread over 12,000sqm of estate, with four facilities that house engineering, fabrication, woodwork, finishing and specialist manufacturing.

Project Coordinator The Role: The Project Coordinator will be responsible for supporting Project Managers from booking crew, accommodation and travel for projects, managing the project and site files, and maintaining information within the projects database. This is a fast-paced role and is key to ensure project delivery in accordance with company standards.

Salary: Up to £31,000 per annum

Hours of Work: 8am – 5pm, Monday to Friday, with overtime as required Flexibility around working hours can be discussed.

Location: Tockwith, York, with site work as required (worldwide)

Project Coordinator Key Responsibilities:

Responsible for checking availability & booking crew, accommodation and travel arrangements for projects. This includes, but is not limited to, hire cars, trains, flights and visas.

Manage and Maintain Crew Planners in Teams/Excel ensuring they are kept up to date with Crew Changes.

Responsible for raising purchase orders for onsite crew, travel and accommodation; making sure these are raised in accordance with Company procedures.

Manage the co-ordination, movement and welfare of all Stage One on site crew and freelancers.

Support and liaise with Project Managers to ensure the smooth day to day running of projects.

To be contactable out of hours, when projects are on site.

Uphold the duty of care for all Stage One crew whilst projects are onsite.

Project Coordinator [ CONTINUED ]

Key Responsibilities: Manage the preparation of Project & Site Files in accordance with Stage One procedures.

Maintain the internal project planner in accordance with ‘actual’ Stage One projects – namely, key personnel & critical dates.

Ensure all required documentation, including ID and accreditation is in place and recorded with regards to both freelances and Stage One crew.

Process and Approve Freelance Site/Workshop Invoices.

To keep all project information updated on the Stage One server, to assist with the communication of key project information.

Assist in the coordination of tasks and commitments of the Project Management Team.

Person Specification Qualifications: ESSENTIAL:

A general education to include 5 GCSE passes at Grade C or above (including Maths and English), or an equivalent educational qualification, or relevant experience.

Personal Attributes: ESSENTIAL:

Positive attitude to work Drive, enthusiasm and commitment Highly organised and able to work flexibly, under pressure and to tight deadlines Professional approach with colleagues and clients Enthusiasm to support other areas of the department as required Has the willingness to adopt new ways of working and to make improvements.

Person Specification [ CONTINUED ]

Skills, Experience, Abilities & Competencies: ESSENTIAL:

Demonstrable experience within a coordination/ logistics / administration role. Planning and logistical experience. Strong problem-solving skills. Proactive, organised and methodical approach to work. Ability to communicate effectively with a wide range of people, both verbally and in written communication. Ability to effectively organise and prioritise own work and follow procedures in order to produce work to a high standard, to required deadlines. Experience with Microsoft Word, Excel and Outlook.

Interested? If you would like to apply,

please send your CV and covering letter to recruitment@stageone.co.uk

mailto:recruitment@stageone.co.uk?subject=Application

Slide 1
Slide 2: Project Coordinator
Slide 3: Project Coordinator
Slide 4: Project Coordinator [ CONTINUED ]
Slide 5: Person Specification
Slide 6: Person Specification [ CONTINUED ]
Slide 7

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Sales Executive

Deeside Industrial Estate

Permanent

Full-time

Job ID:

76778

Summary

Job Element

New Business Team Member

Issue No: 2 Date: 17.03.2023

Confidentiality level: Confidential

*Ref – New Business Team Member Job Description Uncontrolled when printed.

Last reviewed by Maxine Baines

Page 1 of 2

Detail

Job Title NEW BUSINESS TEAM MEMBER

Reporting to Sales & Operations Manager

Department New Business Team

Main Purpose

To generate high-quality new business opportunities by engaging prospective customers through outbound activity, identifying their needs, and securing qualified appointments for the Business Development Managers. The role focuses on creating early pipeline, opening conversations within target accounts, and ensuring a consistent flow of well-qualified leads into the sales process.

Duties & Responsibilities

• Cold calling prospects & cancelled customers

• Qualifying new leads

• Actively pursuing dormant prospects

• Identifying opportunities by profiling potential clients using fact finding techniques

• Establishing decision makers

• Building and managing own pipeline • Communicating with the BDM’s

• Enter and update leads and opportunities in the database

• Booking qualified meetings for the BDM’s

• Maintaining accurate records and future expiries to maximise pipeline

Skills

• Proven experience in telesales or outbound lead generation.

• Energetic, proactive mindset with a strong drive to achieve targets.

• Collaborative approach suited to a fast-paced, sales-oriented environment.

• Self-motivated, confident, and comfortable taking initiative. • Skilled at identifying and developing new opportunities

through questioning and insight.

• Strong organisational and time-management capabilities.

• Confident communicating with senior stakeholders in mid- market and enterprise organisations.

• High call resilience with the ability to handle objections and maintain momentum.

• Clear and persuasive communication style, both verbal and written.

• Comfortable using CRM platforms and sales tools to manage pipelines and activity.

• Able to quickly grasp technical concepts related to telecoms

and managed services and translate them into business value.

New Business Team Member

Issue No: 2 Date: 17.03.2023

Confidentiality level: Confidential

*Ref – New Business Team Member Job Description Uncontrolled when printed.

Last reviewed by Maxine Baines

Page 2 of 2

Salary • £26,800

Hours of work

• Monday to Friday, 9:00 to 5:00

Benefits

• 20 days holiday initially, increasing each year by one day to a maximum of 30 days.

• Bank holidays in addition to holiday allowance

• On site parking

• Workplace pension

• Attendance bonus • Company bonus

• Bupa Employee Assistance Programme

• Birthday Gift Voucher • Long Service Vouchers

• Free EV Charging

• Challenger clothing

• & more!

Read More Apply Now

Legal Assistant

York

Permanent

Full-time

Job ID:

76745

Summary

Job Description: Legal Assistant

Overview

We are seeking a dynamic and detail-oriented Legal Assistant to join a dedicated team. The ideal candidate will provide crucial office support to our legal department, ensuring the smooth operation of daily activities. If you have a proactive attitude, exceptional organisational skills, and a passion for supporting legal professionals, we encourage you to apply!

Benefits

A competitive salary package.
Opportunities for professional growth and development.
Permanent opportunity
37.5 hours per week to be worked within the team rota between 8:30am – 5:30pm
Flexible working
Long Service Awards and Recognition Awards
26 days' annual leave (plus bank holidays), increasing with long service
Office closure between Christmas and New Year
Your birthday off – enjoy a day off during your birthday month
Health cash plan
Pension And plenty more!

Responsibilities

As a Legal Assistant, you will play a critical role in supporting the legal team. Key responsibilities include, but are not limited to:

Providing administrative and clerical support, including managing diaries, preparing documents, and coordinating meetings.
Assisting with the preparation, proofreading, and filing of legal documents and correspondence.
Maintaining and organising legal files, records, and databases to ensure accessibility and compliance.
Conducting basic research to support case preparation.
Acting as the point of contact for internal and external communications related to the legal team.
Performing other general office support tasks as assigned.

Qualifications

We are looking for a motivated individual with the following skills and qualifications:

Experience in Office Support: Proven experience in an office support role, preferably in a legal or professional services environment.
York City Centre
Strong organisational, multitasking, and time-management skills.
Exceptional attention to detail and the ability to handle confidential information with discretion.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with document management systems.
Excellent communication skills—both written and verbal.
A proactive and adaptable mindset to thrive in a dynamic work environment.
Previous experience in a legal setting is a plus but not required.

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

Employee Relations Advisor

York, UK

Permanent

Full-time

Job ID:

76613

Summary

Start of main content

Top of Form

WhatWhere

Bottom of Form

Employee Relations Advisor (Maternity Cover)

Monster Group

4.44.4 out of 5 stars

York YO60 6PG

£28,500 - £32,000 a year - Full-time, Fixed term contract

Job details

Pay

£28,500 - £32,000 a year

Job type

Fixed term contract
Full-time

Location

York YO60 6PG

Benefits

Pulled from the full job description

Employee discount
Bereavement leave
Employee assistance programme
Free parking
Private dental insurance
Company pension
Paid volunteer time

Full job description

Monster Group (UK) Ltd is a thriving e-commerce retailer offering a diverse range of high-quality and great value products to an international market. We source all our products directly from suppliers, retail them across over 150 platforms worldwide, and distribute them directly to our customers from one of our Monster distribution centers. We pride ourselves on our values; fun, respect, empowerment, and forward-thinking, and live and breathe these every day.

At Monster, we do things a little differently. Our MAP Team (Monster Ambition and Progression) focuses on creating a positive employee experience where people can grow, develop, and thrive. MAP goes beyond traditional HR by championing employee development, progression, wellbeing, and strong working relationships across the business. We currently have an exciting opportunity for an Employee Relations Advisor (Maternity Cover) to join our supportive MAP team. This is initially a 7-month fixed-term contract, although there may be an opportunity to extend this depending on the successful applicant's start date.

We’re looking for a positive, proactive, and approachable individual who enjoys building strong relationships and supporting managers and employees across a wide range of employee relations matters. While supporting two other MAP team members, you’ll play an important role in helping us create a fair, supportive, and engaging workplace culture.

Your Role:

Provide expert advice and guidance to managers on employee relations matters across the business.
Manage ER cases from start to finish, including investigations, disciplinaries, grievances, and appeals.
Ensure all ER matters are handled fairly, consistently, and in line with employment legislation and company policies.
Support managers with short-term absence management, probation reviews, and flexible working requests.
Coach and upskill managers on MAP policies, procedures, and best practice approaches.
Support employees and managers with progression planning through Monster Progression Plans (MPPs).
Assist with UK payroll administration and provide support with payroll-related queries.
Collate, analyse, and report on people data, including absence trends and ER metrics.
Occasionally support with delivering training sessions and workshops on people-related topics and workplace policies.
Work collaboratively with the wider MAP team to provide a positive employee experience.
Regular travel to our Scunthorpe sites and occasional travel to our Venlo, Netherlands warehouse will be required to support managers and teams across our wider business operations.

Skills We Love:

Demonstrable experience providing HR and ER advice within a fast-paced environment.
Strong knowledge of employee relations processes, policies, and UK employment law.
Excellent written and verbal communication skills with the ability to influence and support stakeholders at all levels.
A positive, proactive, and approachable attitude with a genuine passion for supporting people.
Highly organised with meticulous attention to detail.
Confident using HR systems and IT packages, including HR reporting tools.
Ability to manage multiple priorities and maintain confidentiality at all times.
A solutions-focused mindset with strong problem-solving abilities.
CIPD Level 5 would be great, but is not essential.
Knowledge of Dutch employment law would also be advantageous, but not essential.
Previous payroll administration experience would be beneficial.
Full UK driving licence and willingness to travel between sites.

Working Hours & Location

This is a full-time position (37.5 hours per week) with flexible start and finish times — begin your day between 8:00am and 9:30am, and finish between 4:00pm and 5:30pm, depending on your preference. Lunch breaks can be taken as either 30 minutes or 1 hour.

You’ll be based full-time at our modern office near York (YO60 6PG). Due to the location, access to your own transport is essential.

About Monster Group

At Monster Group, we’re dedicated to fostering a positive, inclusive workplace where everyone has the opportunity to succeed. We actively champion diversity and equal opportunity, creating a culture rooted in respect, collaboration, and innovation. We welcome applications from individuals of all backgrounds. Please note, applicants must have the legal right to work in the UK.

For us, work is more than just a job — it’s a place to grow, have fun, and make a meaningful impact. We’re committed to supporting your development, encouraging continuous learning, and empowering you to live our values every day.

What We Offer

Health & Financial Wellbeing

Private Medical Cover through AXA, including access to the AXA Employee Assistance Programme
Mental Health First Aiders – here when you need someone to talk to
Group Life Assurance Plan – peace of mind for you and your loved ones
Long-Term Income Protection – because we’ve got your back for the long haul
Emergency Loans – support for life’s unexpected “Oh no!” moments
Enhanced Family Leave & Support – for growing families and navigating life’s sensitive moments

Time Off That Truly Counts

25 days holiday + bank holidays
Up to 5 extra days for long service – one for each year with us
Birthday Lie-In – take a late start, long lunch, or early finish
Paid Volunteering Day – make a difference on Monster’s time
30-minute lunch flex – start early or finish early, your choice
Dress Down FriYAYs – ease into the weekend in comfort
Stylish & Smart Dress Code – dress how you feel confident and professional

Perks That Make Life Sweeter

The Wisdom App – wellbeing tools right at your fingertips
Bright Exchange Discounts – shop 'til you drop with exclusive offers
Bike to Work Scheme – a healthier you, a greener planet
Free Parking at all our sites
Unlimited tea, coffee, and treats – including our legendary Orange Treat Bucket

Culture & Celebration

The Moscars – our very own Oscars-style celebration of excellence
Monster Mixers & Seasonal Socials – from festive parties to team get-togethers
Monster’s Monthly Wheel of Fortune – spin to win brilliant prizes
Warm Monster Welcome – free breakfast or lunch on your first day

Please note: Some benefits (like private medical cover and the bike to work scheme) become available after your probation — we’ll walk you through everything during onboarding!

Pay: £28,500.00-£32,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance

Ability to commute/relocate:

York YO60 6PG: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Read More Apply Now

Client Service Assistant

York

Permanent

Full-time

Job ID:

76514

Summary

JOB DESCRIPTION – CLIENT SERVICES ASSISTANT

PURPOSE OF THE ROLE

The Client Services Assistant will provide an efficient and effective reception and telephone service. They will provide support to the Firm in the following areas:

Financial and Commercial Contribution
Client service and compliance
People and Teamwork

Responsibilities may differ between departments and teams and objectives will be agreed as part of the firm’s performance review process each year.

RESPONSIBILITIES

Financial and commercial contribution

The Client Services Assistant will assist the Firm by ensuring activities are completed as efficiently as possible. Tasks will include, but are not limited to:

Providing accurate information about the firm’s services to clients as required, both on the telephone and in person
Attending to clients and visitors in reception
Responding to enquiries from all callers
Attending to deliveries left with reception quickly and efficiently
Effectively managing the distribution of faxes and ensuring the fax machine is kept in good working order / liaise with IT regarding any issues
Taking payments from clients in line with the Cash Handling policy
Searching for client information as required
Witnessing documents
Archiving of documents
Preparation of files for scanning

Client service and compliance: The CSA will ensure that optimum levels of client service are delivered at all times. They will:

Deal professionally with clients, colleagues and other professional agencies on the telephone and in person
Liaise with clients on the telephone, taking messages or passing on calls as appropriate
Accurately record messages, providing as much detail as possible and forwarding them to the appropriate person without delay
Retrieve messages left overnight and relay these to the relevant team member in good time
Prepare the reception appointment chart daily and manage meeting room diaries
Ensure the reception area and meeting rooms remain tidy and welcoming
Manage the Advice inbox and distribute emails accordingly
Ensure notices are clearly visible to clients regarding office closures, for example bank holidays

Ensure the confidentiality and security of all the Firm’s and client’s documentation and/or information
Ensure the front door and basement fire exit is locked at closing time and opened in the morning
Ensure compliance with the Firm’s Lexcel policies
Deal with ID checks in accordance with AML procedure and policy
Ensure all relevant Company policies and procedures are followed
Booking in and out of the Pool Car
Managing hot desk bookings when required

People and Teamwork: The CSA will work effectively with others to ensure the branch operates effectively and people feel supported. They will provide assistance in the following areas:

Supporting other teams with duties when required
Updating the fire head count log and procedure
Updating the telephone list
Carrying out weekly fire alarm and panic alarm tests
Opening and distribution of daily post
File preparation and scanning

THE PERSON

Based on feedback, our people are looking for Client Services Assistants who:

Are client focussed and value first class service
Have a common-sense approach and a good attention to detail
Are technically sound, and can work in an efficient, organised way
Are ambitious, diligent, and willing to go the extra mile
Work as a team and support colleagues
Can communicate well, with good listening skills
Are enthusiastic and willing to learn and develop
Have a good sense of humour
Want to get involved and contribute to the smooth running of the office
Have a professional, commercial approach
Are looking for a long-term commitment rather than a short-term role

The activities outlined in this job description aren’t exhaustive and there will be a requirement to undertake any other appropriate duties as may be required.

Read More Apply Now

Digital Marketing and Operations Lead

Castleford, UK

Permanent

Full-time

Job ID:

76448

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Management Accountant

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Events Coordinator

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Customer Service Support Executive

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Job Description: Legal Assistant

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