Job ID:
68777
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Your search has found 7 jobs
Location
Type
Job ID:
68678
Summary
Benefits Adviser
Overview:
Our client is looking for an experienced and proactive Benefits Adviser to join their team on a permanent basis. This is a key role focused on supporting employee engagement and wellbeing through effective benefits strategy, communication, and provider management. If you have a strong background in employee benefits, excellent communication skills, and a passion for improving the employee experience, we’d love to hear from you.
Benefits
- Competitive salary circa £37,500
- 33 days holiday (including bank holidays)
- 6% employer pension contribution
- Enhanced family leave policies
- Health and wellbeing support
- Flexible hybrid working model
- Professional development opportunities
Responsibilities
- Act as a subject matter expert on employee benefits across the group
- Support the development and ongoing review of benefits policies and offerings
- Deliver engaging communication to employees via webinars, Teams, and written content
- Manage benefit provider relationships, contracts, and performance
- Analyse benefits data to assess usage, effectiveness, and ROI
- Advise on compliance including pensions, salary sacrifice schemes, and healthcare
- Support procurement with tenders and supplier benchmarking
- Collaborate on people-related projects within Shared Services
- Ensure accurate system records and tax compliance
Skills & Qualifications
- Experience in a HR or benefits-focused role
- Strong knowledge of employee benefits and relevant legislation
- Confident using HR/payroll systems and analysing data
- Excellent written and verbal communication skills
- Strong organisational and relationship-building skills
- Experience managing supplier relationships and contracts
- Detail-oriented with a proactive and solution-focused mindset
- Committed to equality, diversity, and inclusion
If this role is of interest, Apply now!
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
http://www.charterhouserecruitment.co.uk/privacy-notice/
INDCH
Job ID:
67093
Summary
Head of Tour Management
Role Overview:
The role is responsible for the leadership, development and operational management of the Tour Manager team. This role ensures that our self-employed Tour Manager community receives the necessary support, engagement and resources to deliver an outstanding customer experience.
Key Responsibilities:
- Lead, manage and develop the team that provides direct support to the Tour Manager community, ensuring efficiency and high service standards in line with Service Level Agreements.
- Manage performance in line with SLAs while ensuring the team provides a high-quality service and support to Tour Managers.
- Build effective, professional and supportive relationships with all Tour Managers, managing their journey from recruitment through to exit.
- Identify opportunities for improvements and take ownership of driving projects that will facilitate enhanced customer experiences through our Tour Managers.
- Work with key teams to improve Tour Manager quality through attending quality meetings and owning, identifying and driving actions to support Tour Manager quality improvement.
- Collaborate with internal teams and Tour Managers to develop the necessary tools, resources and support to upskill Tour Managers, drive performance improvement and enhance customer experience.
- Ensure Tour Managers receive regular feedback to support performance in their role by leveraging AI and technology. Handle difficult feedback conversations and work with Tour Managers to understand situations and elevate their performance, including handling termination of engagement when necessary.
- Take overall ownership of the day to day management of our Tour Manager Portal and document library, working in collaboration with teams across the business to ensure content is relevant, accessible and that supports Tour Managers in their role and enhances customer experience.
- Own and manage the St Pancras departure office to ensure it is effectively resourced to support Tour Managers and customers, including rota management and management and leadership of the team.
- Ensure the business retains effective and positive engagement with the Tour Manager community through facilitating annual conferences, regular webinars and communication forums to foster collaboration and information sharing.
- Oversee the recruitment of high-quality Tour Managers through a fair and effective recruitment process, ensuring all applicants receive a consistent and high-quality experience.
- Ensure thorough induction of new Tour Managers so they are fully onboarded and set up for success from the outset, including co-facilitating new starter introductory workshops.
- Collaborate and facilitate team collaboration with other key teams, such as Operational Delivery, to deliver a great experience for our Tour Manager community.
- Ensure all Tour Manager insurance claims are submitted in line with policy and handled effectively and efficiently, with regular communication and support for affected Tour Managers.
Key Skills and Experience:
- Strong leadership, coaching and people management skills.
- A Customer First approach and ability to instil this in others.
- Strong communication and interpersonal skills, with the ability to quickly build relationships with diverse stakeholders.
- Commercial awareness and the ability to drive operational efficiencies.
- Comfortable delivering feedback and handling challenging conversations.
- Proven experience of driving projects to improve service delivery.
- Desire to be hands-on alongside managing and leading the team.
- Proficiency in using technology and digital tools to enhance operational effectiveness.
- Experience in an administration, HR, tour operations or a related leadership role.
- Experience within the travel industry is desirable but not essential.
Job ID:
67489
Summary
Property Co-ordinator
Overview
We are seeking a highly motivated and skilled professional to join this established team based in York. This is an exciting opportunity to be part of a key team in resolving maintenance needs whilst providing excellent customer service.
Benefits
- Salary - £25,600 plus overtime opportunity (paid at time and a half)
- Initially offered on a 12 months FTC to cover maternity leave
- Hours, Monday to Friday 8.30 am – 5pm
- Once trained (6 months) - 1 day work from home option
- 20 days paid holidays (increasing up to 25 days, depending upon length of service), plus bank holidays
- Regular team social events and activities
- Comprehensive training and development opportunities.
- Friendly, supportive work environment
- Opportunity for reduced working hours during Christmas while maintaining full pay
Responsibilities
- Working in a fast-paced environment
- Efficiently process and prioritise maintenance requests from tenants
- Coordinate with contractors to schedule repairs
- Obtain landlord approvals for maintenance works and manage budgets
- Maintain detailed records of all maintenance activities
- Coordinate end-of-tenancy maintenance works
- Handle key management and appointment scheduling
Qualifications
- Proven administrative experience in a fast-paced environment.
- Excellent organisational and time management abilities
- Strong problem-solving skills with the ability to prioritise effectively
- Experience in property maintenance or the letting industry would be beneficial but not essential
- Experience in handling complaints
- Customer service experience
- Full UK driving license
If you are passionate about customer service or the property industry - and are looking to make a significant impact, we would love to hear from you!
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
http://www.charterhouserecruitment.co.uk/privacy-notice/
INDCH
Job ID:
67985
Summary
Risk & Compliance Officer
Overview
We are seeking a dynamic and engaging Risk & Compliance Officer to join a successful company. As the Risk & Compliance Officer, you will be responsible for overseeing all aspects of compliance across our three offices, conducting internal reviews and audits, drafting and monitoring company policies, and managing risk. This role requires a proactive individual with strong communication skills and the ability to work independently as well as part of a team.
Benefits
- Salary £35,000 - £45,000
- Permanent
- Full-time
- Subsidised parking
- Bonus Scheme
- Health and Wellbeing
- Enhanced annual leave
Responsibilities
- Oversee compliance across all three offices
- Conduct compliance risk assessment training workshops
- Draft and monitor company policies in line with current government & regulatory guidelines
- Ensure compliance with relevant regulations
- Handle customer & Legal Ombudsman complaints
- Have oversight of the onboarding process and manage onboarding assistants
- Deliver training and ensure a consistent culture of compliance
- Evaluate compliance systems and ensure adequate software is in place
Qualifications
- Law Degree preferred but will accept other degrees
- 3 years’ + experience working in law and compliance
- 2 years’ + experience in law firm but compliance at another firm (e.g., Financial Services)
- Proficiency in Microsoft Office Products
If you are an analytical, proactive, and self-motivated professional with a can-do attitude and strong communication skills, we encourage you to apply for this exciting opportunity.
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
http://www.charterhouserecruitment.co.uk/privacy-notice/
INDCH
Job ID:
64057
Summary
Claims Assessor
Overview
We are seeking dedicated individuals to join a Claims Department as Claims Assessors. This is an exciting opportunity to be part of a dynamic team and contribute to our continued success. The role offers a competitive salary and the chance to make a real impact in a supportive work environment.
Benefits
- Competitive salary: £24,500 - £28,000 per annum
- Opportunity for career advancement
- Supportive work environment
- Hybrid working
- Training and development opportunities
Responsibilities
- Assessing and processing claims in a timely and accurate manner
- Investigating and gathering necessary information for claims evaluation
- Communicating with claimants, policyholders, and other relevant parties
- Adhering to company policies and regulatory requirements
- Contributing to process improvements and efficiency
Qualifications
- Previous experience in related field/sector would be an advantage but not essential
- Strong attention to detail and analytical skills
- Excellent communication and interpersonal abilities
- Ability to work effectively both independently and as part of a team
- Excellent time management
- Thrive in a fast pace environment
If you are a professional with a passion for delivering exceptional service and are looking to take the next step in your career, we would love to hear from you.
Job ID:
65938
Summary
Telephone Sales Advisor (Renewable Energy)
21 Degrees - Dunnington
£25,000 - £28,000 a year
Working hours - 9am - 5pm.
Here at 21 Degrees we are excited and motivated by our plan to help every customer lead a more sustainable life. We’re also pushing to become the largest domestic renewables installation company by 2025! We install a range of products including air and ground source heat pumps, underfloor heating, solar PV, EV charger and battery storage. We are looking for dynamic and motivated people to support us with our goals, could this be you?
We’re looking for a Renewables Advisor for our Central Teams based in Dunnington York who has experience in sales, who will be providing support with new customer enquiries and arranging surveys. The person that we’re looking for should be confident dealing with customers over the phone. This position has commission associated with it, with a base salary of between £25,000 and £28,000 based on working 35 hours per week along with on target commission.
What we can do for you:
- Be part of a team that really make a difference
- Commission – based on team targets
- 25 days holiday plus bank holidays (3 days required for Christmas shutdown)
- Company sick pay
- Private Medical Insurance
- Family supportive policies, with enhanced maternity and paternity leave available.
- Generous pension scheme
- Life Assurance
- Sustainable options including cycle to work and eco car scheme
- We care about your wellbeing and offer support through health and wellbeing programmes
- Employee discounts
- Refer a customer scheme
- Refer a friend scheme
What you can do for us:
- You’ll be part of a friendly team calling new customers to develop leads and answering incoming calls for the sales team.
- You’ll be able to confidently understand customer needs and handle calls effectively.
- You’ll be booking in surveys with our surveyors based across the country.
- You’ll learn about our products so that you can communicate effectively with our customers about how they work.
- You’ll support the team with other tasks as required to support the smooth running of the sales department.
You’ll need:
- Passionate about renewable energy
- Customer service experience
- Strong experience dealing with customers
- The ability to resolve customer queries
- Computer literate, with experience with MS Office
Good to have:
- Knowledge and understanding of:
- Renewable energy products
- Air source heat pumps
- Solar panels
- Battery systems
- Sales experience
Job Types: Full-time, Part-time, Permanent
Pay: £25,000.00 - £28,000.00 per year + Commission
Job Types: Full-time, Part-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Additional pay:
- Bonus scheme
- Commission pay
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Sales: 1 year (required)
- Renewable energy: 1 year (required)
Work Location: In person
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