Customer Experience Representative

York, UK

Permanent

Full-time

Job ID:

76283

Summary

Customer Experience Representative

Overview

This award-winning insurance company, right in the heart of York, has built a fantastic reputation for its success, brilliant customer service, and genuine commitment to developing its people. It’s a place where you’re supported to do your best work and encouraged to keep growing. Based in stunning, modern offices in central York, the team has created a culture that’s all about collaboration, innovation, and making a real difference. They’re known not just for looking after a wide mix of clients, but also for looking after their own people — giving everyone the chance to learn, progress, and really thrive.

Benefits

£25 000 per annum plus end of year bonus of circa £2K
Start date - 22nd June
AMAZING Working hours 9am – 5pm Monday to Friday
Hybrid working 50/50 model once training complete.
£350 towards a gym or sports membership of your choice
£300 festive hamper (choose from luxury food and premium wine)
Medical coverage
25 days holiday with opportunity to buy 5 extra days holiday.
2 ‘You’ Days – Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
Sharesave scheme
Pension, critical illness cover, life assurance

Responsibilities

Dealing with incoming calls and all general enquires within direct commercial, Direct Art and Private clients departments
Providing the very best customer service and delivering an honest and helpful service
Dealing with queries and helping to resolve sometimes difficult or sensitive situations
Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products
Understanding the customers needs in order to deliver the right quotation
Working on the CRM system to update information
Working towards targets and KPI’s regarding retention and offering better suited products (cross-selling)

Qualifications

Excellent communication skills – It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.
Sales ability understanding customer retention by offering better suited products
Excellent negotiation skills
Experience working towards KPI’s in a customer centric environment
Working as an individual and part of a team

If you are ready to take the next step in your career and contribute to a thriving organisation, we encourage you to apply today!

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

Quality & Compliance Officer

York, UK

Permanent

Full-time

Job ID:

76019

Summary

JOB DESCRIPTION

Job Title: Quality & Compliance Officer
Responsible to: Chief Financial Officer (CFO)

Purpose of the Role

Coordinate and manage the organisation’s global quality management system, ensuring ongoing compliance with ISO 9001:2015 and consistent implementation of policies and procedures across all locations.
Act as the company’s Data Protection Officer (DPO), serving as the primary point of contact for data protection matters and supporting compliance with applicable data protection regulations.
Maintain and develop the organisation’s Information Security Management System (ISMS), ensuring alignment with ISO/IEC 27001 standards and supporting continuous improvement.

Main Responsibilities

1. Quality Management

Develop and maintain audit schedules to ensure compliance with ISO 9001:2015 requirements.
Coordinate and deliver internal audits across all locations and departments.
Analyse customer complaint data to identify risk areas and prioritise targeted audits.
Review audit findings and work with management to implement corrective and continuous improvement actions.
Coordinate the development, review, and standardisation of Quality Procedures (QPs) across the organisation.
Deliver auditor training and provide updates to support audit effectiveness and compliance.
Maintain and control quality documentation, including Quality Procedures (QPs) and Cellhire Forms (CHFs).
Support managers in reviewing and maintaining Risk Registers and Quality Objectives.
Use audit data, reporting tools, and customer feedback to identify training and development needs.
Participate in global Customer Service meetings and follow up on agreed actions.

2. Information Security Management System (ISMS)

Plan and maintain audit schedules to support compliance with ISO/IEC 27001:2013 standards.
Review audit outcomes with stakeholders and track completion of corrective actions.
Maintain and review security policies and documentation, including those related to the Atlas programme.
Work with the Technology Director to support monitoring, measurement, evaluation, and testing of systems.
Ensure changes, improvements, and corrective actions are tracked and documented.
Coordinate Security Steering Group (SSG) meetings and follow up on actions.

3. Data Protection & Compliance

Act as Data Protection Officer (DPO), supporting organisational compliance with EU GDPR (2018) and the Data Protection Act 2018.
Maintain and review data protection policies, procedures, and documentation.
Apply ISO/IEC 27001 best practices to strengthen data protection controls and processes.
Promote awareness and support adherence to data protection requirements across the business.

4. Any additional duties within the level of competence as requested by the Directors and Managers of the company.

Read More Apply Now

Purchasing & Imports Manager

Wetherby, UK

Permanent

Full-time

Job ID:

76250

Summary

PURCHASING & IMPORTS MANAGER

£35,000 p.a. + performance bonus

Full -time | Permanent Location: Wetherby, West Yorkshire

ABOUT BASCO

Basco is one of the UK’s leading importers and wholesalers of premium Spanish food and

drink, supplying restaurants, delis, retailers, and hospitality venues nationwide.

Operating from our 8,000 sq. ft warehouse in West Yorkshire and processing around

1,000 customer orders per week, we are passionate about authentic products,

exceptional service, and long-term supplier partnerships.

As the business continues to grow, we are now looking for an experienced Buyer to take

ownership of our purchasing, imports, stock availability, and supplier management

functions.

This is a pivotal operational and commercial role within the business, ideal for someone

who thrives in a fast-paced food environment and enjoys managing the full purchasing

lifecycle from supplier forecasting and imports through to stock control, compliance, and

commercial performance.

THE ROLE

The Buyer will be responsible for managing the end-to-end purchasing and import

process, ensuring strong product availability, accurate inventory management, and

smooth inbound operations across the business.

You will work closely with suppliers across Spain and Europe, third-party transport

companies, customs agents, warehouse operations, sales, accounts, and senior

management to ensure products are sourced, imported, receipted, and managed in line

with commercial targets, food safety standards, and operational procedures.

The role requires a highly organised, commercially aware, and proactive individual who

can balance purchasing strategy, operational execution, supplier relationships,

forecasting, and compliance responsibilities.

KEY RESPONSIBILITIES

Purchasing, Imports & Supply Chain Management

• Manage the full purchasing lifecycle from supplier forecasting and ordering

through to product availability and lifecycle management

• Coordinate weekly imports from Europe, including supplier forecasts, order

management, customs documentation, IPAFFS requirements, health

certificates, and import declarations

• Liaise with groupage transport providers, customs brokers, and border

authorities to ensure smooth and compliant inbound deliveries

• Monitor inbound delivery schedules and communicate effectively with

warehouse and operational teams

• Build and maintain strong supplier relationships across Spain, Europe, and the

UK

• Negotiate supplier pricing, challenge cost increases, and protect business

margins

• Manage supplier performance, service levels, availability, and lead times

Goods In, Inventory & Warehouse Coordination

• Manage and oversee the goods-in process alongside the warehouse team

• Ensure all purchase orders are accurately receipted with correct landed costs,

batch tracking, and FIFO controls

• Ensure all products received meet labelling, traceability, technical, and food

safety requirements before release for sale

• Work closely with warehouse operations regarding inventory management, bill of

materials updates, stock adjustments, and batch traceability

• Support weekly line checks, stock investigations, and monthly stock takes

• Maintain accurate product and inventory records across internal systems

Forecasting, Reporting & Commercial Analysis

• Manage purchasing forecasts and stock planning based on sales trends,

seasonal demand, promotions, and supplier lead times

• Produce weekly and monthly purchasing, stock, and availability reports for

senior management

• Analyse stockholding, availability risks, wastage, and purchasing performance to

support operational decision-making

• Support margin management through pricing reviews, landed cost analysis, and

commercial reporting

Food Safety, Technical & Compliance

• Manage supplier technical documentation and compliance records in line with

BRCGS Storage & Distribution standards

• Act as the main point of contact for all customer technical and food safety

requests

• Ensure all product specifications, allergen information, labelling, and

compliance documentation are accurate and maintained across systems

• Work closely with warehouse operations to ensure all inbound products meet

required quality and compliance standards

• Lead and manage product non-conformance investigations and supplier

corrective actions where required

Team & Cross-Department Communication

• Work closely with Sales, Warehouse, Accounts, and Senior Management to align

purchasing activity with business requirements

• Support and develop the Assistant Buyer role

• Deliver clear communication across departments regarding stock availability,

inbound deliveries, shortages, and supplier issues

• Contribute towards continuous improvement initiatives across purchasing and

inventory operations

ABOUT YOU

We are looking for a commercially minded and operationally strong Buyer who can

confidently manage purchasing, imports, inventory, and supplier relationships within a

fast-moving food environment. You will have:

• Proven experience within a Buyer, Purchasing, or Supply Chain role

• Strong understanding of imports, customs procedures, and supplier

management

• Experience working within food, FMCG, wholesale, or distribution sectors

• Excellent organisational skills with strong attention to detail

• Strong communication and negotiation skills

• Experience managing forecasting, stock control, and inventory processes

• A proactive and solutions-focused approach

• Strong commercial awareness and analytical capability

• Good working knowledge of Microsoft Office and inventory management system.

• Experience with BRCGS standards, food compliance, customs processes, or

technical documentation would be highly advantageous

WHY JOIN BASCO?

• Join a fast-growing and ambitious premium food business

• Work with exceptional Spanish products sourced directly from artisan producers

• Play a key role in shaping the future of our purchasing and supply chain

operations

• Be part of a passionate and collaborative team environment

• Opportunity for long-term progression and development

WHAT WE OFFER

• £35,000 basic salary

• Up to 20% discretionary performance-related bonus

• 28 days holiday including bank holidays, increasing with service up to 33 days

• Monday to Friday working

• No weekends

• Company pension

• Employee discounts

• On-site parking

HOW TO APPLY

If you are an experienced Buyer looking for an exciting opportunity within a growing

premium food business, we would love to hear from you. Please send your CV and a

covering letter explaining why you are the right person for the role to

careers@bascofinefoods.com

mailto:careers@bascofinefoods.com

Read More Apply Now

Administrator - Tour management

York, UK

Permanent

Full-time

Job ID:

76151

Summary

Job Description

Administrator - Tour Management

Administrator - Tour Management Page 1 of 2

Department: Operations Date Created: 27th January 2022

Reports To: Team Manager – TM Team Direct Reports: n/a

The purpose of your role is to:

Provide day to day administration support and assistance to the Tour Management Team and work closely with

the wider Operations Team and all departments to ensure relevant information is communicated effectively and

accurately, both internally and externally. You will also act as a first point of contact for all lines of communication,

dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver

customer excellence.

In this role you are accountable for:

1. The accuracy and timely completion of administration activities.

2. A high standard of written and verbal communication with the Tour Manager community.

3. Checking and processing of Tour Manager invoices.

4. Providing support across the Operations Team with a flexible approach to work activities.

5. Support of projects to enhance efficiencies.

Your key responsibilities are to:

a) Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support,

taking ownership and seeing things through to resolution.

b) Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include

managing attendees, catering, equipment, resources etc. and supporting pre and post events.

c) Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management

Information System.

d) Maintain Tour Manager personal details and files.

e) Support with allocation of Meet and Greets at departure locations.

f) Assisting with the production of reports.

g) Book and amend Tour Manager accommodation as required liaising with our suppliers and internal

departments.

h) Provide support to other areas of the Operations Team as required with a cross functional and flexible

approach to work activities.

i) Ordering of supplies for Tour Managers.

j) Maintain Tour Manager Profile details to appear in Customer Documentation.

k) Administration of the Tour Manager Ambassador incentive scheme.

l) Administrative support for Tour Manager Visa applications.

m) Provide support and advice to Tour Managers whilst on tour.

n) Processing of tour feedback and ensuring it is cascaded to relevant departments.

o) Any other duties that reasonably fall within the remit of the role.

Job Description

Administrator - Tour Management

Administrator - Tour Management Page 2 of 2

The characteristics required to be successful are:

We require people who want to be the best. Wanting to be the best is not good enough though – you must also

have the skills, attitude, and energy to help us achieve our goals. How you contribute to our positive culture and

how you feel about your role is hugely important to us.

In addition to the above, this role also requires you to have the following:

• Proven administration experience.

• Ability to work under pressure to meet deadlines with strong attention to detail and accuracy.

• Able to manage multiple conflicting priorities.

• Excellent IT skills, including main Microsoft software (Word / Excel / Outlook / PowerPoint etc.).

• Excellent verbal and written communication skills.

• Customer focused mind set.

• Flexible and adaptable to change.

• Confident self-starter who is able to work in a fast-moving environment.

• Comfortable liaising with strong personalities.

• A professional and clear telephone manner.

Read More Apply Now

Customer Service Executive

York, UK

Temporary

Full-time

Job ID:

76085

Summary

Customer Service Executive (Temporary)

Overview

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? We are seeking enthusiastic and driven Customer Service Executives to join this team. As a Customer Service Executive, you will play a pivotal role in ensuring customers’ journeys are seamless and memorable, dealing with any query they have along the way!

Benefits

Temporary role start 18th May until 31st October
Salary £25,355
Hours - Full-time 8-4.30pm, 9-5.30pm & 9.30-6pm
Some weekend cover( not every weekend) and time of in lieu for those days covered so you will never work more than 5 days in the week :)
Modern office with excellent transport links.
Opportunities for professional growth and development.

Responsibilities

As a Customer Service Executive, you will:

Be the first point of contact for customers, providing exceptional support
Handle inbound and outbound calls, as well as respond to email inquiries with professionalism and efficiency
Process web bookings, issue booking confirmations, and resolve customer queries
Manage cancellations, discuss alternative options, and enhance customer experiences
Arrange visas and conduct mobility checks to ensure customers’ needs and expectations are met

Qualifications

- Have proven experience in a customer service environment
- Possess a strong passion for delivering outstanding customer experiences
- Demonstrate excellent verbal and written communication skills.
- Excel at building strong relationships quickly and effectively
- Are detail-oriented, accurate, and able to meet tight deadlines
- Have a genuine enthusiasm for travel and exploring new destinations.

We receive multiple applications for each role and we do our very best to ensure that you receive a response. We will either email to let you know that your application is unsuccessful, let you know that we are adding you to our database for future roles or we will contact you to discuss the role applied for. If you have not heard from us within a week it is likely you have not been shortlisted.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

Technical Support Specialist

York, UK

Permanent

Full-time

Job ID:

76052

Summary

JOB DESCRIPTION

JOB DESCRIPTION

JOB TITLE: Technical Support Specialist

RESPONSIBLE TO: IT & Network Manager

PURPOSE OF JOB:

Handle day-to-day technical support queries related to the Cellhire product portfolio for internal and external customers.

Ensure all technical issues are fully resolved, communicated, and logged.

Support the IT & Network Manager in maintaining Cellhire’s network infrastructure, including helpdesk support to company employees.

Work as part of the Operations team in a multifunctional role, supporting equipment checking, despatch, and returns.

MAIN RESPONSIBILITIES:

1. Technical Support

· Provide first-line technical support to all Cellhire customers.

· Provide IS helpdesk support to all Cellhire employees.

· Support UK Sales and Operations teams with technical advice to ensure customer expectations are met.

· Participate in the Company’s Out-of-hours rota (including weekends).

· Maintain up-to-date product knowledge via online resources, manuals, and other appropriate methods.

· Assist Operations with testing data products to ensure all equipment is fully functional and rental ready.

2. Training

· Deliver training to employees on new equipment, products, updates, and refresher sessions.

· Provide induction training for new employees on equipment and processes.

· Develop CHEFs and other technical support documents for internal or external use.

3. Network Support

· Provide basic administration of staff PCs, including setup of new desktops/laptops.

· Undertake training as needed to provide first-line IS Helpdesk support.

· Log user-reported hardware/software issues, perform initial diagnosis, and escalate to the IT & Network Manager where necessary.

4. Airtime Support

· Assist when required with SIM-related tasks, including voicemail activation, SIM barring, temporary SIMs, PIN/PUK codes and tariff information.

5. Operations Support

· Support the Operations team with equipment checking, despatch, returns, and related tasks.

6. Customer First

Ensure all internal and external customers are served courteously and efficiently, with phones answered within SLA (3 rings). Give priority assistance to external customers requiring technical help, including troubleshooting and problem resolution. Log all customer contact—including technical calls and queries—onto Contact Manager.

7. Quality

To ensure that all procedures are adhered to as stipulated in the Cellhire Quality Procedures and Quality Policy in accordance with the BS EN ISO 9001:2015 quality standard.

8. Any other duties

Any other duties within the level of competence as requested by the Managers or Directors of the Company.

Read More Apply Now

HR & Practice Manager

York, North Yorkshire

Permanent

Full-time

Job ID:

75986

Summary

HR & Practice Manager

Crombie Wilkinson

4.74.7 out of 5 stars

17-19 Clifford Street, York YO1 9RJ

Hybrid work

From £40,000 a year - Full-time

Job details

Here’s how the job details align with your profile.

Pay

From £40,000 a year

Job type

Full-time

Location

Estimated commute

Job address

17-19 Clifford Street, York YO1 9RJ

Full job description

Are you ready to make a real impact behind the scenes of a busy law firm? Crombie Wilkinson—an established, forward‑thinking practice with offices across North Yorkshire— is looking for a Practice Manager to keep our operations running smoothly and help drive consistency and high standards across the business.

You’ll be the go‑to person for keeping things running smoothly—supporting our people agenda, strengthening ways of working, and coordinating business support, facilities and health & safety. If you enjoy variety, building trusted relationships and making practical improvements that stick, we’d love to hear from you.

The Role

In this hands‑on role, you’ll lead the smooth, efficient and compliant running of our support functions across multiple offices. Working closely with the Directors and Managers, you’ll bring structure, pace and clarity—making sure the right processes are in place and that our teams feel supported to do their best work.

You’ll balance day‑to‑day problem‑solving with longer‑term improvements—spotting what could work better, bringing people with you, and helping the firm operate consistently, professionally and safely.

Key Responsibilities

HR & Employee Relations

Be the first point of contact for practical, day‑to‑day HR guidance across the firm.
Coach and support managers through employee relations matters, helping issues get resolved fairly and consistently.
Run end‑to‑end recruitment, keeping things organised and ensuring candidates get a great experience.
Coordinate the monthly payroll cycle, ensuring inputs are accurate and deadlines are met.
Keep HR records and reporting up to date, confidential and compliant.
Manage key HR suppliers (recruitment, benefits and wellbeing support) and keep relationships running smoothly.

HR Strategy Support & Investors in People

Help turn people plans into action—supporting practical delivery of HR and people initiatives.
Support people planning activity such as retention, succession planning and organisational change.
Coordinate our Investors in People (IIP) programme—organising evidence, tracking actions and supporting engagement activity across offices.

Learning, Development & Engagement

Lead the Crombie Wilkinson Academy—planning learning activity with internal stakeholders and external providers.
Work with managers to identify development needs and source training that adds real value.
Design and deliver internal training sessions where appropriate.
Support performance and development activity.
Coordinate engagement and wellbeing communications and activity, including the Staff Engagement and Actions Team.

Business Support & Administration

Lead and develop the administration team across all offices, setting clear expectations and providing day‑to‑day support.
Improve admin processes, templates and ways of working—raising quality while making work easier and more efficient.

Facilities & Health and Safety

Keep our offices safe, secure and welcoming—overseeing day‑to‑day facilities and maintenance.
Manage contractors and suppliers, ensuring services are delivered to a high standard.
Coordinate office moves, refurbishments and space planning when needed.
Act as a key point of contact for health and safety, keeping records, risk assessments and statutory documentation up to date.
Support fire safety arrangements, incident reporting and follow‑up actions.

Skills & Experience

Essential

Experience in practice, office or operational management within a professional services environment (legal is an advantage).
Confident generalist HR knowledge, including hands‑on employee relations support.
Experience leading or supervising administration/business support teams.
Experience managing suppliers, contracts and office facilities.
A sound working knowledge of workplace health & safety in an office environment.
Strong organisation and attention to detail, with the ability to juggle competing priorities.
Clear, professional communication and the ability to build trust with colleagues at all levels.
Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint and Teams).

Desirable

Experience working across multiple office locations.
Experience supporting Investors in People (IIP) accreditation or similar frameworks.

Why Join Us?

Step into a key role—working across HR, operations, facilities and business support, with plenty of variety and autonomy.
Have real influence: you’ll work closely with the Directors and managers, helping to improve how we work and bringing consistency across multiple offices.
Be part of a people‑focused firm where high standards, clear communication and wellbeing matter.

What We Offer:

Competitive salary – because your skills are worth it
Hybrid & flexible working – life happens, and we get that
25 days holiday + bank holidays, your birthday off, and no guilt about using them
Death in service scheme – peace of mind for you and your loved ones
Healthcare cash plan – supporting your physical and financial wellbeing
Wellness group – because mental health matters
Inclusive & fun culture – we work hard, but we don’t take ourselves too seriously
CW Academy – our in-house development programme to help you grow your role with a personal development plan tailored to your goals
Clear and transparent progression plan – for everyone, not just lawyers

Job Type: Full-time

Pay: From £40,000.00 per year

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in York YO1 9RJ

Read More Apply Now

Claims Assessor

York, UK

Permanent

Full-time

Job ID:

64057

Office Administrator

York, UK

Permanent

Full-time

Job ID:

75920

Summary

Financial Services Administrator

Overview

We are seeking a dedicated and motivated professional to join our dynamic team. This role offers an excellent opportunity to contribute to meaningful projects, grow your career, and make a lasting impact within a supportive and innovative environment. If you are passionate about delivering exceptional results and thrive in a collaborative setting, we encourage you to apply.

Benefits

Competitive salary of up to £32,000, based on your experience
26 days' holiday plus bank holidays closed for Christmas
Private medical insurance
Training and development opportunities
Support/sponsorship with exams

Responsibilities

Dealing with general administration tasks such as answering phones, managing emails and dealing with post
Processing client applications, submitting new business accurately and efficiently
Detailed and specific financial transactions on instruction from the Senior Advisors
Liaising with third parties and clients to obtain and update information on transactions
Maintaining internal systems and records
Organising annual reviews with clients
Preparing reports and paperwork for client meetings
Supporting advisers and paraplanners to help deliver a smooth client experience
Collaborate with cross-functional teams to achieve organisational goals.
Execute tasks and projects with precision, ensuring high-quality outcomes.
Provide updates and reports to supervisors as required.

Qualifications

Proven administration experience specifically within the financial services sector
Strong IT skills, use of in-house databases and platforms
Strong organisational skills with the ability to manage multiple priorities.
Excellent communication and interpersonal abilities.
A proactive mind set with a commitment to continuous learning and development.

Join us and become part of a team that values excellence, innovation, and collaboration. We look forward to welcoming a talented individual who is ready to make a difference. Apply today to take the next step in your career!

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

Secretary

Malton, UK

Permanent

Full-time

Job ID:

75821

Summary

Secretary

Overview

An excellent opportunity has arisen for an experienced and highly organised Secretary to join a busy Probate Department within a well-established and supportive law firm based in Malton. In this varied and rewarding role, you will provide high-quality secretarial and administrative support to fee earners, helping to ensure the efficient management of files and the delivery of exceptional client service.

Benefits

Salary: Competitive
Team Building: Corporate volunteering, wellbeing events, office treat days, colleague of the month awards, and festive celebrations
Professional Development: Structured, supported, and funded training opportunities
Bonus Scheme: Based on eligibility criteria
Health & Wellbeing Benefits
Legal Services Discounts (eligibility applies)
Enhanced Annual Leave and Long Service Awards
Cycle to Work Scheme (eligibility applies)

Responsibilities

Prepare legal documents and correspondence
Provide full secretarial and administrative assistance to fee earners
Manage diaries and schedule appointments
Prepare financial records and assist with the distribution of funds
Liaise professionally with clients and handle telephone enquiries
Maintain document and file management systems
Contribute to the smooth day-to-day running of the department

Qualifications

Minimum 2+ years’ secretarial experience across any professional service sector
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with legal case management systems would be beneficial (e.g., Partners for Windows) desirable
Dictation experience
Excellent written and verbal communication skills
Strong attention to detail and organisational ability
Client-focused, professional and approachable
Confident managing multiple priorities in a fast-paced environment

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Read More Apply Now

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