Job title: Customer Transport Executive
Job type: Permanent
Emp type: Full-time
Skills: Administration customer service
Salary type: Annual
Salary: GBP £24,380.00
Location: York, UK
Job ID: 66334

Job Description

Customer Transport Executive – Fixed Term Contract

 

Overview

We are recruiting for a Transport Executive to join a dynamic team in York city centre. This is a fantastic opportunity for an immediately available candidate looking for a 6-month fixed-term contract with an ASAP start.

 

Details:

  • £24,380 FTE 
  • 6 months (potential for extension)
  • Monday – Friday, 9:00 AM – 5:30 PM
  • York City Centre

 

Benefits:

  • 33 days holiday (including bank holidays)
  • Lovely modern offices
  • Option to buy or sell up to 3 days holiday per year
  • Great pension scheme
  • Death in Service benefit (4x basic salary)
  • Healthcare benefits
  • Various staff discounts

 

Responsibilities:

  • Deliver first-rate customer service to all potential and existing customers.
  • Ensure all transport-related tasks are completed accurately and within agreed SLAs and KPIs.
  • Make hotel, flight, sleeper, and ship bookings as required.
  • Manage and confirm all special requests and upgrades efficiently.
  • Communicate effectively with suppliers, internal departments, and customers to ensure seamless service delivery.
  • Update relevant systems with accurate details and costs.
  • Provide support to other operational teams as required, adopting a flexible and collaborative approach.
  • Ensure all cancellations and special requests are fully communicated to suppliers.

 

Qualifications & Requirements:

  • Strong attention to detail with the ability to meet strict deadlines.
  • Excellent customer service skills.
  • Comfortable working under pressure.
  • Excellent problem-solving skills and the ability to work independently.
  • A team player with strong organisational skills.
  • A genuine interest in travel and transport logistics is a plus.

 

This is a fantastic opportunity to join a supportive team and gain valuable experience in a fast-paced environment.

 

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

 

INDCH