Take on meeting notes - 

• The role has come about due to the new MD doing a restructure. The person in this role was moved elsewhere in the business. They have paused on recruiting so they have the time and to make sure the right person is hired. 
• The role is not heavily sales based at all, its warm leads that are incoming. Its upselling on current clients and upselling on enquiries that come in on the phone. Maximising on all customers. 
• They will be managing a team of 4 - with hope this will grow in the next couple of years. 
• Grace was clear it's a nice role, great environment, classed as a sales team but no traditional sales and doesn't feel like a sales environment. KPI's and commission are involved. Everyone has a very high conversion rate. 
• The manager will be expected to be on the phones when busy and get stuck in. 

• As a manager they need to maintain and improve an already great team and a so a nice role to come into. They will need to drive conversions and quality and enhance the team. 
• The MD has big growth plans for the team. 
• The commission is based on team targets so everyone pulls together - manager will earn between £5000 - £8000 a year. 

• The role is fully office based with onsite parking. (banking callcentre/credit card /sky/insurance companies) or scripted telesales roles. 
• Call centre management would work.
• Having a passion for sales is essential and KPI or target success but must demonstrated. 
• They must have people management experience. 
• Interview will be 2 stage - 1st stage on teams with Grace, second stage at the office with Grace and Rich the MD. 

They have gone to one other agency but had nothing through as of yet. They don't need to rush to hire so happy to wait for the right person. 

Teams meeting notes for job take on - 

Abbie the HM is the Digital Marketing Specialist. The successful candidate will report to her and work very closely supporting her. 

The rest of the marketing team has 10 people in ( HOM, product team, analysis, brand and comms) They all work in the same office, so great opportunity for an exec to come in and learn. 

The role has come about due to the last candidate not working out - they were not committed or the right fit. 

• The role is hybrid - 3 days as a min in the office. 
• The candidate must drive due to office location and they may need to visit other sites twice a year. 
• The job spec is really descriptive and explains the role well. But the main areas the exec will be working on are - 
• Website editing/wesbsite user areas/SEO work to improve web pages. This would be Abbies assistance and content from other areas of the team. 
• Linkedin posting/ e - marketing campaigns/ keeping up with trends/quarterley linked in research projects. 
• Ecommerce campaigns - new initiatives to help sell online products.
• Generally support Abbie - she is the strategist
• social media management
• Lead gen and brand awareness.
• make data driven decisions. 
•  

Experience

• Understand SEO increasing organic growth - don't need experience but the understanding is key. 
• They ideally need 1 - 2 years of work experience for the role. A bright grad in first role would be fine. 
• Commercially minded and super keen. Being dynamic and wanting to learn and have a career in marketing is essential and important! 

• Interview will be 2 stage - 1st stage a teams call with Abbie - quite informal. Second stage with Abbie and Ewan (HOM) at the office to deliver a 20 min presentation. E.g - Review our digital platforms. 
• Ideally want someone to start asap. 

Business Development Executive 

Overview

We’re delighted to be recruiting for a Business Development Executive to join a growing and supportive team in York.

This is a fantastic opportunity for someone with proven B2B sales experience who thrives on generating new business, building relationships, and driving revenue. You’ll be focusing on outbound sales activity, qualifying leads, and securing appointments — with the opportunity to take on account management responsibilities over time.

This is a permanent hybrid role, offering variety, progression, and excellent earning potential.

Details:

• Permanent, full-time position
• Hybrid working – office-based Tuesday, Wednesday, and Thursday, remote Monday and Friday
• £27,000 – £31,000 basic salary (depending on experience)
• Generous annual commission
• Career development opportunities

Responsibilities:

• Generate new business opportunities through proactive outbound calls, cold calling, and marketing follow-ups
• Qualify leads and book appointments for the sales team
• Contribute to coordinated sales and marketing campaigns
• Develop and maintain strong relationships with new and existing accounts
• Produce accurate quotes and proposals within agreed timescales
• Ensure CRM records and sales administration are kept up to date
• Provide customer service support, sharing insights on competitors and market trends

Qualifications & Requirements:

• Minimum 3 years’ B2B business development experience
• Proven success in cold calling, lead generation, and customer acquisition
• Excellent communication and rapport-building skills
• Strong organisational skills and ability to balance sales activity with admin tasks
• Telecoms experience is not essential but would be advantageous

If you’re a motivated Business Development Executive with a track record of generating new business and building lasting client relationships, we’d love to hear from you. Please send your CV to apply.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Payroll Administrator 

Are you ready to take the next step in your professional journey? We are seeking a dedicated and motivated individual to join our team. This role offers a unique opportunity to contribute to a dynamic and forward-thinking organization, where your skills and expertise will be valued and nurtured. If you are passionate about making a meaningful impact and thrive in a collaborative environment, we encourage you to apply.

Benefits

• Competitive salary of £28000 per annum and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• Supportive and inclusive workplace culture.
• Access to ongoing training and development programs.
• A chance to be part of a company that values innovation and excellence.

Responsibilities

The Payroll Administrator will be responsible for full end-to-end payroll processing, with key responsibilities including but not limited to:

• Weekly calculation and processing of timesheets for input into the internal system
• Calculation of 4 weekly timesheets for payroll purposes under payroll rules
• Generation of 4 weekly payroll and associated tasks per checklist
• Generation of salaried payroll and associated tasks per checklist
• Administering data entry tasks related to payroll such as new starters and leavers and calculating payments such as maternity, paternity and sickness
• Clearly communicating with others in the team and other departments in a professional manner
• Supporting the Finance Team with any financial and business planning requirements in development of the business and opportunities, and any other ad-hoc projects including delivery note filing

Qualifications

• Proven ability to work effectively in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• A proactive attitude with a commitment to continuous learning and improvement.
• Relevant experience or educational background that aligns with the role.

Join us and become a vital part of our team. We are excited to welcome individuals who are eager to grow, contribute, and succeed. Apply today and embark on a rewarding career with us!

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Teams meeting  take on notes - 

This role is brand new and never been done before - they have never done filed based roles. They will be working for the Arosa Cruise section of the business. 

• This is a field based role. The candidate can be based anywhere in the UK. The popular areas for sales events and client meetings are London/Manchester and Edinburgh along with many other areas across the country. 
• They will sell holiday packages to travel agents and tour operators. Cold sales and maintaining and upselling. 
• They will be working for Arosa cruises - this has not been announced in the press hence why is not on the advert. They will be the national account manager attending key partners and representing Arosa at events and trade shows. 
• They will do 1 day a week working administration and 3 - 4 days out in the field. 
• They will receive a car allowance of £4000 a year. 

The ideal candidate will - 

• Have cruise experience (very niche) but Rachel thinks it will help massively. 
• Or travel sales experience
• field sales is essential - ideally travel BDM roles. 
• For the right candidate they will pay up to £40,000
• Commission is the standard company scheme of 10% - 20% of annual salary dependent on performance and length of service. 

Teams meeting job take on notes - 

This candidate will report to Rachel. 

The role has become available due to the last person wanting to leave and have a fully remote role. 

This person will be working in the Aviate section of the business which has been running for 10 years. Working with the Virgin Atlantic and Delta Flight accounts. (I learnt a fun fact - Virgin only have 40 planes!!)

The role is account management, they will manage relationships with 30 tour operators. Assisting with queries, upselling when required. Informing clients on offers and important information. Generally keeping the tour accounts well serviced with a high level of customer service care. They will manage standard accounts and platinum accounts. 

They will be expected to spend 5 days a month on the road visiting clients or attending travel events. 

Lots of parties and events within this role, including travel abroad. - New York/Vegas/Orlando. 

The ideal candidate will - 

• Personality is everything they must be dynamic, passionate about sales and travel and confident. It's a full on role in a dynamic team. 
• Cruise/flight or tour operator experience would be perfect. 
• Alternatively hotels booking/account management experience
• Hospitality or estate agent background. with an interest in travel. 

They would like someone to start asap - 

2 stage interview - stage1 teams call with Rachel. 2nd stage face to face. 

The role is 3 days in the office and 2 days from home. 

Monday - Friday - 9-5:50pm with flex to do 8 - 4pm

£28,000 id the max with standard company bonus of 10% - 20% dependent on length of service. 9Paid in October)

Lots of career progression available. 

Membership Administrator

Overview

We’re delighted to be recruiting for a Membership Administrator to join a busy, supportive team based on the outskirts of York.

This is a fantastic opportunity for someone with excellent organisational and customer service skills who enjoys working in a varied role. You’ll be the first point of contact for members, handling enquiries, maintaining accurate records, and supporting recruitment and retention processes, while working collaboratively with colleagues across the organisation.

Details:

• Permanent, full-time role
• Up to £26,000 per annum
• 37 hours per week
• Office-based (free parking on-site)

Responsibilities:

• Act as the first point of contact for membership enquiries via phone, email, and online platforms
• Maintain accurate member records within the CRM system, ensuring GDPR compliance
• Process new member applications, renewals, payments, and invoices
• Generate renewal reminders and support re-engagement of lapsed members
• Provide membership data and reports to relevant departments
• Support wider membership initiatives and assist at member events
• Contribute to general office administration and departmental goals

Qualifications & Requirements:

• Previous experience in administration and/or customer service
• Strong IT skills, including Microsoft Office (CRM experience desirable)
• Excellent organisational skills and attention to detail
• Confident communicator with strong interpersonal skills
• Ability to manage competing priorities and deadlines

Please send your CV to apply.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Assistant Management Accountant 

We are seeking a dedicated and motivated professional to join our team. This is an excellent opportunity for individuals who are passionate about making a meaningful impact and contributing to the success of a dynamic organization. If you are looking for a challenging yet rewarding role, we encourage you to apply.

Benefits

• Competitive salary up to £36000 and comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Supportive and inclusive work environment.
• Access to resources and tools to help you succeed in your role.
• Recognition and rewards for outstanding performance.

Responsibilities

• Collaborate with team members to achieve organizational goals and objectives.
• Execute assigned tasks with precision and efficiency, ensuring high-quality outcomes.
• Maintain clear and professional communication with internal and external stakeholders.
• Identify opportunities for process improvement and contribute to the development of innovative solutions.
• Uphold company standards and adhere to all policies and procedures.

Qualifications

• Proven ability to work effectively in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• A proactive attitude with a commitment to continuous learning and professional growth.
• Relevant educational background or equivalent work experience in a related field.

Join us and become a valued member of our team. We are committed to fostering a culture of excellence and innovation, and we look forward to welcoming individuals who share our vision. Apply today to take the next step in your career!

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/