Interim HRBP – Fixed Term Contract

Overview

We’re currently recruiting for an experienced Interim HRBP to join a great organisation based in York. This is a fantastic opportunity for a senior HR professional to play a critical role in shaping and delivering strategic people initiatives within a service-led environment. Reporting into the Senior HR Business Partner, this position will suit someone who thrives in a collaborative, fast-paced setting and has experience influencing at a senior level.

Details:

• Up to £60,000 depending on experience
• Full-time 37.5 hours
• Fixed Term Contract – 6 to 9 months
• Hybrid working available
• Central York
• Ideal start date: ASAP
• Fantastic company and team

Responsibilities:

• Lead the design and implementation of a diversity and inclusion strategy across business units
• Oversee the rollout of a unified induction programme for consistent onboarding
• Support company-wide training initiatives and ensure completion of mandatory modules
• Act as a key point of contact for senior stakeholders, aligning delivery to the People Strategy
• Deputise for the Senior HRBP in project work and internal communications when needed
• Ensure compliance with internal governance and maintain effective HR processes
• Support and manage employee relations casework in line with UK/EU legislation
• Provide expert advice on complex ER matters and act as escalation point for appeals
• Drive participation in employee engagement surveys and support action planning
• Coach line managers to embed company values and promote positive behaviours
• Collaborate with HR colleagues on development, succession planning, OH, and recruitment

Experience & Requirements:

• Proven experience delivering complex HR solutions and driving improvement
• Background in multi-site operations within a fast-paced, service-driven environment
• Strong knowledge of employment law and experience managing ER casework
• Analytical mindset with the ability to interpret data and influence decision-making
• Confident communicator with strong relationship-building and influencing skills
• Able to manage multiple high-profile projects
• Experience supporting change initiatives with a hands-on, proactive approach
• Proficiency in HR systems and MS Office (Excel and Word essential)
• Team player with a collaborative mindset and focus on service excellence

If you are immediately available and looking for a senior HR role where you can have a real impact—apply now!

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

 INDCH

Claims Assessor

Overview

We are seeking dedicated individuals to join a Claims Department as Claims Assessors. This is an exciting opportunity to be part of a dynamic team and contribute to our continued success. The role offers a competitive salary and the chance to make a real impact in a supportive work environment.

Benefits

• Competitive salary: £24,500 - £28,000 per annum
• Opportunity for career advancement
• Supportive work environment
• Hybrid working
• Training and development opportunities

Responsibilities

• Assessing and processing claims in a timely and accurate manner
• Investigating and gathering necessary information for claims evaluation
• Communicating with claimants, policyholders, and other relevant parties
• Adhering to company policies and regulatory requirements
• Contributing to process improvements and efficiency

Qualifications

• Previous experience in related field/sector would be an advantage but not essential
• Strong attention to detail and analytical skills
• Excellent communication and interpersonal abilities
• Ability to work effectively both independently and as part of a team
• Excellent time management
• Thrive in a fast pace environment

If you are a professional with a passion for delivering exceptional service and are looking to take the next step in your career, we would love to hear from you.

Job Title: IoT Business Development Manager

Responsible to: Head of IoT Sales

Location: UK (Flexible/Remote). This role will require travel throughout the UK to visit new and existing customers and travel to our head office in York.

Salary: Competitive, plus commission and benefits.

About Us: Cellhire are a leading telecoms service provider at the forefront of Mobile and Internet of Things (IoT) innovation. Our mission is to enable businesses to thrive by delivering cutting-edge connectivity solutions that drive efficiency, enhance customer experience, and unlock new revenue streams. As part of our continued growth, we are seeking an ambitious and experienced Business Development Manager to join our dynamic team.

Role Overview: As a Business Development Manager, you will play a critical role in driving the success of our IoT solutions. You will be responsible predominantly for new business acquisition, with some elements of cross-sell and up-sell opportunities within newly onboarded accounts to achieve sales targets. Your goal will be to increase IoT revenues and grow market share through IoT opportunities.

PURPOSE OF JOB:

· To identify and acquire new IoT connectivity business.

· To establish key relationships with new customers, focusing on IoT solutions.

· To generate and maximise profitable revenue from new and existing customers by promoting IoT connectivity.

· To drive business growth by proactively engaging with potential clients, educating them on the benefits of IoT and our propositions, and securing well-qualified appointments.

MAIN DUTIES:

New Business Development

· Generate new revenue and profitable business within the IoT sector, meeting or exceeding agreed targets.

· Identify new markets and customers seeking IoT solutions.

· Regularly engage with new customers to develop strong relationships and explore further business opportunities.

· Create and execute outbound sales activities, including mailshots, targeted calls, emails, and in-person visits, working closely with the Marketing and Telesales teams.

· Negotiate and secure new business contracts, ensuring profitability and high utilisation of IoT services.

Account Management

· Develop additional revenue from existing IoT customers through consistent engagement and solution-oriented sales strategies.

· Maintain a strong understanding of competitors in the IoT connectivity space and report findings to the marketing team.

· Ensure existing customers are fully informed about the company’s full portfolio of IoT solutions.

· Identify potential new service requirements within the IoT sector and provide valuable feedback to the marketing team.

Quoting & Sales Administration

· Create quotes and proposals tailored to IoT solutions, ensuring timely and professional communication with prospects and customers.

· Produce sales documentation in accordance with company branding and marketing guidelines.

· Maintain accurate records in the customer database (CRM) to track IoT sales opportunities and progress.

· Balance administration and sales efforts effectively to maximise active selling time.

· Provide feedback on competitor offerings, pricing trends, and customer needs to improve the company’s IoT product positioning.

Customer-Centric Approach

· Provide additional customer support as needed, including addressing inbound inquiries related to IoT connectivity.

· Collaborate with technical support teams to ensure seamless integration and deployment of IoT solutions.

· Pass on relevant leads to other sales teams, ensuring customers receive the best-suited solutions.

Quality & Compliance

· Adhere to company policies and procedures aligned with industry standards, including ISO 9001:2015.

· Ensure all sales processes comply with quality assurance protocols and regulatory requirements for IoT connectivity services.

Service Manager

Overview

We are seeking a highly motivated professional to join an established business in York. This is an exciting opportunity to be part of a dynamic and innovative company where you can contribute to meaningful projects and grow your career.

Benefits

• Competitive salary of up to £35,000
• Additional Telephone Support Payment once trained
• Company Profit Share
• Generous 8.5% employer pension contribution
• Private Health Scheme (after 2 years’ service)
• 20 days holiday, rising to 25 after 5 years
• All public holidays off
• 10 day shutdown at Christmas (in addition to holiday allowance)

Responsibilities

• Act as the primary point of contact for customers in your region
• Provide technical advice and support on all products
• Book service and repair appointments, manage engineer scheduling via a service calendar and app software
• Manage customer projects from start to finish – including writing project specs and co-ordinating installations
• Collaborate closely with internal teams and field engineers

Qualifications

• Strong technical understanding (preferably in industrial)
• Confident communicator with excellent customer service skills
• Organised, able to manage projects and calendar schedules effectively

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH

Customer Experience Representative

Overview

***A great opportunity to join a leading, successful, award-winning insurance company in central York

Offering amazing benefits, excellent starting salary and room to progress your career. 

We are looking to recruit passionate and enthusiastic Individuals to join our thriving Customer Service Team! You will be working within a dynamic team in a modern and exciting office, providing support to the companies vast and interesting client base.***

Benefits

• £25 000 per annum plus end of year bonus of circa £2K
• Great start date - 27th May so you get to enjoy a long bank holiday weekend and a nice 4 day week on your first week :) 
• AMAZING Working hours 9am – 5pm Monday to Friday  
• Hybrid working once training complete.  
• £350 towards a gym or sports membership of your choice  
• £300 festive hamper (choose from luxury food and premium wine)  
• Medical coverage  
• 25 days holiday with opportunity to buy 5 extra days holiday.  
• 2 ‘You’ Days – Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
• Sharesave scheme 
• Pension, critical illness cover, life assurance  

Responsibilities

• Dealing with incoming calls and all general enquires for our small business customers
• Providing the very best customer service and delivering an honest and helpful service  
• Dealing with queries and helping to resolve sometimes difficult or sensitive situations  
• Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products  
• Understanding the customers needs in order to deliver the right quotation
• Working on the CRM system to update information  
• Working towards targets and KPI’s 

Qualifications

• Excellent communication skills – It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.  
• Organisational skills.  
• Experience working towards KPI’s  
• Working as an individual and part of a team  

You may have experience in addition to this which we will be happy to discuss.  If all the above aligns with your experience and you would like to learn more, we would love to hear from you.

Please send your CV and let’s discuss the role.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

INDCH