Job title: Receptionist
Job type: Permanent
Emp type: Full-time
Skills: Administration
Salary type: Annual
Salary: GBP £24,000.00
Location: York
Job ID: 67556

Job Description

RECEPTIONIST

 

Overview

We are an established organisation with over 100 years of service and a proven successful track record offering expert advice. We are seeking a receptionist/ Client Services Assistant to be the face of our business for our office based in the heart of York. You will be the first point of call in dealing with clients providing excellent customer service both face to face and over the telephone. The role is varied allowing opportunity to deal with telephone enquiries and managing daily administrative operations.

 

Benefits

  • LOVELY working hours- Monday to Friday 9am-5.30pm  NO WEEKENDS
  • £24K Salary 
  • City Centre location in York, very easily accessible 
  • 25 days holiday
  • Healthcare cash plan
  • Pension
  • Cycle to work
  • Social and wellbeing activities
  • Death in service scheme

 

Responsibilities

  • Responding to enquiries and distributing calls
  • Arranging appointments
  • Meet and welcome all clients in to the building
  • Taking and administering payments from clients
  • Sending and receiving emails- managing the advice inbox
  • Ordering train tickets and couriers
  • Ensuring compliance with H&S
  • Working with HR and advising on staff sickness 
  • Attend meetings and make recommendations.

 

 

 

Qualifications

  • Excellent customer service experience
  • Previous reception/ face to face customer service experience would be desirable
  • Attention to detail/multitasking numerous duties.
  • Strong IT skills with proven use of office based systems 

 

You may have experience in addition to this which we will be happy to discuss.  If all the above aligns with your experience and you would like to learn more, we would love to hear from you.

Please send your CV and let’s discuss the role.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

 

INDCH