Job title: Customer Support Administrator
Job type: Permanent
Emp type: Full-time
Skills: admin
Salary type: Annual
Salary: GBP £28,000.00
Location: York, UK
Job ID: 64420

Job Description

Client Support Administrator

Overview

We are seeking a dynamic and engaging Client Support Administrator to join a great team In York. The successful candidate will be responsible for providing exceptional client support and ensuring the smooth running of their service.

Benefits

  • Salary £24,000 - £28,000 depending on experience
  • 5 weeks’ holiday plus Bank Holidays
  • Company pension

Responsibilities

  • Act as the first point of contact for all Client Support related client queries
  • Ensure the fulfillment of service level agreements on a daily basis
  • Administer client projects and maintain contact with clients to update on project progress
  • Arrange and administer coaching sessions
  • Provide sales support by responding to client queries in the absence of the sales team
  • Manage the Client Support inbox and respond to queries by phone
  • Carry out end-to-end administration

Qualifications

  • Strong IT skills, including proficiency in Word and Excel
  • Ability to communicate effectively at all levels within organizations
  • Excellent relationship building and customer service skills
  • Clear and professional writing style
  • Enthusiastic with a can-do attitude and passion for development and learning
  • Organized and effective at planning and coordinating resources
  • Supreme team working skills, often using IT-based processes

Useful

  • Interest/background in HR and psychology
  • Statistical/analytical skills

If you are a professional with a passion for delivering exceptional customer service and possess the necessary skills and qualifications, we would love to hear from you. Apply now!

 

If you are a proactive and organised professional with a passion to support at a high level, we encourage you to apply for this exciting opportunity.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

 

INDCH