Lettings & Maintenance Administrator

Overview

On behalf of our client, we are seeking an organised and proactive Lettings & Maintenance Administrator to provide comprehensive administrative and operational support across the team. The successful candidate will help ensure that property-related enquiries, maintenance activities, compliance records and tenancy documentation are managed efficiently, accurately and in a timely manner. This is a rare opportunity to work LOVELY hours of 9am - 5pm and NO WEEKENDS which us UNHEARD OF in the property sector. 

Benefits

• LOVELY HOURS - Monday to Friday 9am-5pm, with an earlier start of 8:45 am on one Wednesday each week (One in four weekends will involve remote emergency cover)
• Company pension scheme
• Private healthcare  
• 30 days holiday entitlement including bank holidays
• No weekends!!!
• Contribution to the success of a dynamic property management team

Responsibilities

• Coordinate incoming maintenance requests, liaise with contractors and obtain quotations for required works.
• Follow up on outstanding repairs, keeping relevant parties informed of progress and promoting a positive service experience.
• Track maintenance activities through to completion and ensure all work is recorded accurately.
• Manage contractor key arrangements and carry out key audits when necessary.
• Organise property visits, plan suitable travel routes and coordinate appointments.
• Attend property visits and inspections as required.
• Maintain accurate compliance documentation and highlight approaching deadlines to ensure timely action.
• Prepare tenancy agreements and all associated paperwork.
• Manage incoming telephone calls and respond professionally to general enquiries.
• Coordinate property viewings, maintaining an organised and up-to-date appointment diary.
• Provide administrative assistance to support the smooth running of lettings activities.
• Maintain accurate property records, files and electronic databases.
• Complete routine administrative duties, including filing, scanning, correspondence and data entry.
• Communicate professionally with landlords, tenants, contractors and prospective applicants.
• Track outstanding actions, follow up where necessary and ensure tasks are completed within agreed timescales.

Qualifications

• • Excellent organisational skills, with clear and effective written and verbal communication.
  • A professional, approachable and confident telephone manner.
  • Strong attention to detail and sound IT proficiency.
  • A proactive and persistent approach to following up outstanding tasks, repairs and documentation.
  • The ability to work effectively both independently and collaboratively within a team.
  • Previous experience in a property-related administrative or lettings role would be advantageous.
  • A full, valid UK driving licence is essential.

We receive multiple applications for each role and we do our very best to ensure that you receive a response.  We will either email to let you know that your application is unsuccessful, let you know that we are adding you to our database for future roles or we will contact you to discuss the role applied for.  If you have not heard from us within a week it is likely you have not been shortlisted.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

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