Job Description

Inbound Sales Representative

Overview

A fantastic opportunity to join a very successful SME business with a creative, positive, and growth-oriented culture. Our client is looking for an experienced and reliable Sales professional to join their team. The successful candidate will be passionate about their career, ambitious to be part of a successful team, and driven to continually improve business growth.

Benefits

• Salary: £25,000–£30,000 basic plus turnover bonus structure (£50,000–£100,000 OTE)

• Working pattern: Monday to Saturday, 5 days per week with a day off in the week (2 Saturdays per month)

• Comprehensive benefits package

Responsibilities

• Sell the company’s products and services using a highly developed sales script by responding to initial quote requests and proactively following up on leads

• Engage with prospective customers via phone, email, and messaging platforms to convert enquiries into sales

• Take a consultative sales approach, understanding customer needs and providing tailored solutions

• Book and manage showroom appointments, meeting customers to inspire and assist in designing their ideal solutions

• Provide expert advice and deliver a high-quality in-person sales experience to both scheduled appointments and walk-in visitors

• Build strong customer relationships to foster trust and generate referrals

• Maintain an organised dashboard of leads, tracking progress from initial enquiry through to final sale

• Conduct follow-ups including email enquiries, quote chases, measurement updates, welcome calls, and design appointment confirmations

• Effectively manage the sales pipeline to maximise conversion rates and revenue growth

• Respond to trade enquiries, supporting professionals and businesses in sourcing the right solutions for their projects

• Follow up with trade account customers to ensure satisfaction and encourage repeat business

• Collaborate with the marketing team to support campaigns, promotions, and sales initiatives

• Work towards individual and department sales targets, striving for continuous improvement

• Provide regular sales updates, reporting on performance, challenges, and opportunities

Qualifications

• Highly motivated, results-driven sales professional with a strong desire to succeed

• Excellent communication and interpersonal skills, with the ability to build rapport with customers

• Confidence in telesales, face-to-face sales, and digital engagement tools

• Proactive, organised, and persistent approach to lead management and follow-ups

• Passion for delivering excellent customer experiences and exceeding targets

• Experience working in B2C sales, ideally within the kitchen or furniture sector

• Ability to learn and retain technical product information

• Strong work ethic with a willingness to go the extra mile to ensure customer satisfaction

• Experience working with software systems

• Familiarity with sales reports and maintaining accurate sales records

Experience

• Sales: 2 years (preferred)

• Kitchen Design: 1 year (preferred)

If you’re ready to embrace a new challenge and make a real difference within a growing business, we’d love to hear from you!

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

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