Job Description

Business Support Administrator

Overview

We are seeking a dedicated and detail-oriented Business Support Administrator to join a successful team, you will play a pivotal part in supporting the sales team, managing the sales administration processes, and delivering exceptional customer service. Your ability to handle customer interactions with professionalism and accuracy will contribute to the retention and satisfaction of their valued clients.

Benefits

• Salary £25,000 - £27,000
• Full-time with 1 day from home
• 25 days holiday plus bank holiday (increases with service)
• Group Life Assurance
• Company paid dental, health and optical schemes
• Opportunities for career growth and development

Responsibilities

• Process orders accurately and are prepared for dispatch promptly and accurately.
• Communicate with customers to resolve queries.
• Monitor and manage sales email inboxes and online orders, ensuring timely processing.
• Collaborate with internal departments to address and resolve order-related queries.
• Maintain accurate and up-to-date records.
• Organise and prioritise workload effectively to meet deadlines.
• Undertake additional duties and projects

Qualifications

• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent communication skills, both written and verbal.
• A proactive approach to problem-solving and customer satisfaction.

We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

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