Job Description

TRANSPORT MANAGER - TRAVEL

Overview:

We are seeking a dedicated and experienced Transport Manager to oversee the daily operations of our dedicated Flights & Rail Team. You will be working with a dynamic forward thinking team and be situated in an extremely modern office with an truly amazing vibe. The successful candidate will be responsible for managing a team of professionals, ensuring exceptional service delivery, and maintaining compliance with company travel policies.

Benefits:

• Competitive salary of £35K
• Health and wellness benefit
• Comprehensive health benefits
• Employee discounts
• Excellent working environment - city centre office with great public transport links within 5 minutes walk

Responsibilities:

• Lead and motivate a team of Flights & Rail Executives, fostering high performance, professional development, and team engagement.
• Oversee daily Flights & Rail operations, including workflows, technology solutions, and maintaining positive team morale.
• Supervise the booking and management of flights and rail tickets to ensure smooth operational processes and a hassle-free customer journey.
• Proactively handle travel disruptions, ensuring all customers reach their destinations while maintaining an excellent customer experience.
• Build and maintain strong relationships with suppliers to align with brand standards and operational needs.
• Liaise with other teams in the business to ensure a seamless tour experience for our internal and external customers.
• Participate in the out-of-hours team, providing essential support during non-standard working hours.

Qualifications:

• Proven experience in a high volume and fast-paced customer-focused environment with a strong emphasis on customer service.
• Proven Team Management skills.
• Problem-solving and decision-making abilities.
• Solid experience in a Transport or Logistics Management
• Passionate about delivering a great customer experience.
• Experience of liaising with suppliers.

If you are a motivated and experienced professional with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Join our team and contribute to our positive culture while achieving our goals.

We receive multiple applications for each role and we do our very best to ensure that you receive a response.  We will either email to let you know that your application is unsuccessful, let you know that we are adding you to our database for future roles or we will contact you to discuss the role applied for.  If you have not heard from us within a week it is likely you have not been shortlisted.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data.  Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.

 http://www.charterhouserecruitment.co.uk/privacy-notice/

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