Care Navigator

Overview
We are recruiting a Care Navigator to provide essential administrative and support within busy team. This role is offered on a temporary-to-permanent basis and would suit someone with excellent organisational and communication skills who enjoys working in a fast-paced environment.

Details:

• Temp to perm opportunity
• Immediate start
• Full time (Monday–Friday, 9–5) or part time (flexible pattern available, must include Mondays & Fridays)
• York, Office based
• £25,065 – £26,734 (FTE)

Responsibilities:

• Provide administrative support, including processing referrals, clinical coding, and data entry.
• Act as a point of contact for patients and healthcare professionals.
• Handle telephone enquiries professionally and empathetically, creating a positive patient experience.
• Book and manage appointments, ensuring accurate records and follow-up.
• Accurately record patient details on clinical systems while maintaining confidentiality.
• Support colleagues and communicate effectively within the team.
• Assist with safeguarding responsibilities and escalate concerns appropriately.
• Take ownership of administrative areas of work and deliver them to a high standard.

Experience Required:

• Minimum Level 2 Maths & English (GCSE Grade C/4 or equivalent)
• Strong administration and customer service skills
• Experience working with systems
• Excellent written and verbal communication skills
• Ability to work under pressure and meet deadlines
• Strong organisational skills with the ability to prioritise tasks
• Professional, adaptable, and self-motivated
• Experience within healthcare would be an advantage

If you have strong administrative skills and are looking for a rewarding role, we’d love to hear from you. Please send your CV to apply.

You may have experience in addition to this which we will be happy to discuss.  If all the above aligns with your experience and you would like to learn more, we would love to hear from you.

Please send your CV and let’s discuss the role.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you.  If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications.  A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

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 http://www.charterhouserecruitment.co.uk/privacy-notice/

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